Rated 5 out of 5 by Cassie O.M.G. TOTALLY EPIC!!!!!!
Let me start by saying I was skeptical at first even though I read the great reviews. Well skepticism has left the building!!! I have a 17 year old carpet that is so beastly you would have to pay me a million dollars to walk barefoot on it. Well today is payday; my carpet looks so good I just can't believe my eyes. My whole town house is carpet except for the kitchen, wash room and bathrooms. It was so bad I never turned on the lights at night because I was afraid to look at my carpet. It really is a ecru color and not brown! The amount of dirt and black particles it pulled from the carpet was incredible. It even left the carpet fluffy, smelling great and looking brand spanking new. Old pepsi cola stains gone! Make-up stains gone! Urine stains from the dog gone! Weird smell gone! Old food spills gone! Unappealing appearance gone! Bissell let me tell ya, you had me the moment I turned the machine on. Easy assembly, easy use and worth money hard earned money. The only thing I would recommend is adding a side rotating bristle(s). This will allow you to get in between the crevices where the carpet meets the wall so the dirt that gets pushed to the wall can also be cleaned up. A+++
February 23, 2013
Rated 5 out of 5 by Jen AWESOME!!!!!!!!!!
My husband and I finally broke down and bought a carpet cleaning machine after researching for a few months and I have to say that this cleaner has far surpassed my expectations with how quickly and effectively it has cleaned my carpet. My carpet is 7-8 years old and I had never deep-cleaned it (I know, really gross) and I just can't get over how much better it looks. It practically looks and feels like new again. I love that the unit keeps the clean solution hot while you work and that the dirty water tank is twice the size as the clean tank so you only have to dump it every other fill-up. The clean tank is small, but not any smaller than I had expected and I was still able to get a good deal cleaned before I had to refill. I have frieze carpeting, so I did a couple extra sweeps to make sure I had all the water pulled up and found that it wasn't really necessary to do that after some experimenting. Also, I am recovering from 2 back surgeries (7 months ago) and have not had any trouble maneuvering the machine around, cleaning, or emptying/filling the tanks. That alone has made this purchase worth every penny we paid for it!
July 31, 2012
Rated 5 out of 5 by Tenngarden Easy, easy easy
Recd this last Thursday, used it sunday. While it works basically the same as my bissell pro heat, which is several years old, it it MUCH easier to fill the solution tank, empty the dirty water tank and do maintenance on the machine smack dab in the middle of cleaning. One speed, great. I never changed speeds on the pro heat anyway. Not only does this suck the dirt out, but it really pulls out a lot of dog hair. I could have made another dog out of what I pulled out of the brushes. The installation of the handle was a little funky, took me a few minutes. Once I had that done, I flew.
A couple of things to note. One, is cut the included solution down to one ounce per tank. Two ounces was too soapy for my taste. Two, if you have a lot of pets and hair clogs the bushes and nozzle, the machine will start losing suction and spitting out dirty water and hair balls in excess. Stop cleaning, unplug from outlet, remove the spot cleaner which includes the motor and clean the nozzle under running water(3 screws, that's it). Pull the hair balls out from the brushes and surrounding crevices and replace the cleansed nozzle. Pop the spot cleaner back on. Get back to it. Oh, careful with applying the solution, the machine really puts down a good spray.
Compared to all my previous carpet cleaners, this one is darn good. My carpet looks good and smells good(we smoke, too). Big fan of bissell carpet cleaners because the brushes pull so much hair out v the competition with the circular brushes which I feel grinds the hair into the carpet.
Much better design than other bissell cleaners with the bladder, which I do not like. A couple of tanks to rinse, a few screws and cleaner was rinsed out and ready for another round...bedroom next.
September 8, 2014
Rated 5 out of 5 by Senora511 what a cleaner
This machine is unbelievable. It makes your carpet look like new. It even got out cherry kool aid stains and oil from my shoes when I stepped in it and did not realize it. It cleans bare floors really good. I would recommend this product to anyone who has kids and pets.
August 24, 2014
Rated 4 out of 5 by JamNHSV Good Product but could be better.
I have a 10 month old Doberman Pincher that likes laying on the area rug. After several months the rug started to smell and so I purchased this machine to help eliminate the smell, and refresh the carpets. This product works well except for the tanks being to small and lack of labeling. The fill line on the water/solution tank only shows the main stop fill line. It would be helpful to have a mark with how much shampoo to put in it as well. Other than that the product works great.
August 21, 2014
Rated 5 out of 5 by speckles Pretty darn easy
I wanted to write a review because the customer service experience was terrific.
I was initially looking at a more expensive cleaner and they recommended this one which was half the price!
Easy to assemble, easy to use (except on stairs but no fault of the machine, stairs are just tougher!).
The next time I use it I will definitely go with the recommended passes to minimize drying time. It was still pretty speedy.
August 18, 2014
Rated 5 out of 5 by MSorrell Wonderful machine
I am quite pleased so far. I was a little leery about Bissell after having another brand. The other brand let me down so I decided to try Bissell. No regrets! This DeepClean Lift-Off brought the white berber carpet in my home back to life. There are a few stains I can't seem to get out, but for the most part...white floors again. The beige floors in my vehicle look the way they looked when I bought it. After having 2 44oz drinks & other stuff wasted on the floor & just everyday dirt, it was downright nasty. The tanks are so small & I don't like having to stop so often to empty & refill. I love the portability. The carpets dry fast. Shampooed til 1am, woke up at 7am & the floor was dry. This machine is getting the job done. 2 more rooms & 2 hallways to go!
July 23, 2014
Rated 3 out of 5 by Katy soooo disappointed
I was excited to get this machine after reading reviews. However after 4 uses, going thru all the help tips AND taking it to a service center, it still won't suction water from the floor unit. I get maybe 1/3 of the water put down. The hose unit works great. So good I couldn't believe how dirty the floor unit left my carpet. I don't know where to go from here. I have emailed and awaiting answer. This is a lot of money to not have a machine that doesn't works. Can't imagine doing a 16x20 room on my knees with the hose unit. HELP
July 11, 2014