Rated 5 out of 5 by Cassie O.M.G. TOTALLY EPIC!!!!!!
Let me start by saying I was skeptical at first even though I read the great reviews. Well skepticism has left the building!!! I have a 17 year old carpet that is so beastly you would have to pay me a million dollars to walk barefoot on it. Well today is payday; my carpet looks so good I just can't believe my eyes. My whole town house is carpet except for the kitchen, wash room and bathrooms. It was so bad I never turned on the lights at night because I was afraid to look at my carpet. It really is a ecru color and not brown! The amount of dirt and black particles it pulled from the carpet was incredible. It even left the carpet fluffy, smelling great and looking brand spanking new. Old pepsi cola stains gone! Make-up stains gone! Urine stains from the dog gone! Weird smell gone! Old food spills gone! Unappealing appearance gone! Bissell let me tell ya, you had me the moment I turned the machine on. Easy assembly, easy use and worth money hard earned money. The only thing I would recommend is adding a side rotating bristle(s). This will allow you to get in between the crevices where the carpet meets the wall so the dirt that gets pushed to the wall can also be cleaned up. A+++
February 23, 2013
Rated 5 out of 5 by Jen AWESOME!!!!!!!!!!
My husband and I finally broke down and bought a carpet cleaning machine after researching for a few months and I have to say that this cleaner has far surpassed my expectations with how quickly and effectively it has cleaned my carpet. My carpet is 7-8 years old and I had never deep-cleaned it (I know, really gross) and I just can't get over how much better it looks. It practically looks and feels like new again. I love that the unit keeps the clean solution hot while you work and that the dirty water tank is twice the size as the clean tank so you only have to dump it every other fill-up. The clean tank is small, but not any smaller than I had expected and I was still able to get a good deal cleaned before I had to refill. I have frieze carpeting, so I did a couple extra sweeps to make sure I had all the water pulled up and found that it wasn't really necessary to do that after some experimenting. Also, I am recovering from 2 back surgeries (7 months ago) and have not had any trouble maneuvering the machine around, cleaning, or emptying/filling the tanks. That alone has made this purchase worth every penny we paid for it!
July 31, 2012
Rated 1 out of 5 by hall gaskets, bad
I loved the floor cleaner for the 1st 2 years, now, I need a gasket for the water tank and have to order the whole tank as the gasket was cheap and can't even order anymore. very unhappy with this product and had my previous 1 for over 5 years and loved it.
April 8, 2015
Rated 1 out of 5 by Arthur Paul 57 Disappointed!!!
After reading the reviews we purchased this machine. We used the machine the first day and it worked fine on the first two bedrooms. Great! The second day the machine had no suction. We followed the troubleshooting guide to diagnosis the problem and basically we have no suction leading into the dirty collection tank. How can this be after only one use? Now we need to take the machine to a repair technician, after one use. Very disappointed with the product.
April 8, 2015
Rated 5 out of 5 by JanSan Executive Past Professional JanSan Executive (10 years)
I had by doubts on a residential carpet cleaner....I was proved wrong. This product worked great, is light weight and easy to work with. The ability to both extract and use the handheld is very convenient.
One area for improvement would be the cleaner/dirty tank sizes. This piece of equipment is ideal for 150 sq. ft. or less. When doing larger areas and rinsing multiple times, be prepared to keep changing out the tanks multiple, multiple times.
Ideally, the unit should have come with a second set of tanks for extracting triple in size. Easy adder/fix for you Bissell project managers.....
April 6, 2015
Rated 3 out of 5 by Need help Needs help
First I want to start out saying I love how well this carpet cleaner cleans as the portable spot remover. However, for some reason when I put it back together as an upright deep cleaner I am unable to even get mine to spray... I know it's fully attached it just doesn't do anything in an upright position
March 22, 2015
Rated 2 out of 5 by Mahget Does not pick up the hair.
I bought the Bissell Pro-Heat Lift-Off PET. In the "PRO" section I would say it did a good job of cleaning in the open spaces. I like that it kept the water hot.
Unfortunately in the "CONS" section there are several issues.
First I bought this because I have a dog. He is indoor/outdoor dog, and like most all dogs he sheds. I bought the machine primarily for deep cleaning, including, of course, pet hair. Unfortunately the machine did not pull the hair into the dirty tank. It did pull up a lot of hair which began forming wet clumps that would stick to the flat bottom of the machine until they got wet/heavy enough to fall or scrape off the bottom onto the carpet. I spent an amazing amount of time picking up clumps of wet hair.
Second, the machine is surprisingly heavy when in use. I cleaned the family room and 1 bedroom and it was really a very physical activity.
Third, when using the spot cleaning tools/lift off tank there seems to be little or no suction thru the tool head(s).
Lastly, no matter how you angle it, there will always be 1 ½ to 2 inches of carpet not cleaned around the edges. You can, or course, use the lift off tank and special tools, but again if they have little or no suction all you will have is a wet carpet.
March 7, 2015
Rated 5 out of 5 by Brandy Oh my gosh!
We have 2 huskies, 6 cats, 2 kids, and 17 year old carpet. Needless to say I only expected the cleaner to pull up fresh stains and maybe possibly pacify me until we can afford hardwoods. I was so pleasantly surprised. This beast cleaned stains that were here when we bought the place 5 years ago. It cleaned stuff I never ever expected. I've never been so happy in my life. My carpet looks BRAND NEW. I would buy it again in a heartbeat!!!
February 16, 2015