We’re here to help in any way we can. We offer hundreds of answers to Frequently Asked Questions to help you with your immediate needs. If you can’t find what you’re looking send us an email or give us a call!
Email Customer Care
(We respond to emails within one business day. On the weekends, we are out celebrating life and making memories with our friends and families. We hope you are too! If you need immediate assistance, we do have help available over the phone.)
Due to an increase in email received during the holidays, you may experience longer than usual response times, up to 3 business days. For a faster response please contact our customer service team at 1-800-237-7691.
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET
Sun: 10am to 7pm ET
Reseller Contact/Sales Department:
Mon – Fri: 8am – 4:45pm
PO Box 3606
Grand Rapids, MI 49501
2345 Walker Ave NW
Grand Rapids, MI 49544
||This website is for customers living in the US.
If you live in a different area of the world, our international sites are available for you to choose from here.