Rated 2 out of 5 by ELKunkel Purchased less than a year ago and complete loss of suction
We purchased this vacuum less than a year ago and have used it a couple of times, no more than 6 (we have an older Bissell this vacuum is supposed to replace) and it's completely lost suction. We've checked the hoses, the belts, and emptied the cup (of nothing) and it still doesn't work. It's rather disappointing that we got this product and now it won't work. When it worked we loved it.
August 23, 2014
Rated 1 out of 5 by draco Broke within 2 weeks
I bought a Bissell 1816 vacuum about 2.5 months ago. It worked fine for about 2 weeks. Then, one day, I saw smoke coming out from the bottom end. I took it to the local service center recommended by Bissell. The service rep. found that the drive belt had snapped and the agitator was melted. He said Bissell would replace the vacuum and filled out the paperwork. I got a call from him later that day saying that Bissell had started processing my claim.
It's been 2 months since then. I am yet to receive the new vacuum and the local service center tells me that there is nothing they can do apart from waiting for Bissell to respond.
In short, it's terrible customer service.
August 7, 2014
Rated 5 out of 5 by judy4957 Great Vacuum
This vacuum was easy to assemble and is light weight even when full. Super easy to empty container without getting hands dirty. Semi-quiet and picks up dog hair better than any other vacuum I have owned. Great vacuum for the price! Would recommend to all.
August 5, 2014
Rated 5 out of 5 by Awesmoses This vacuum has made my life wonderful
As one who hates vacuuming and who has tried all other brands on the market, has falling in love with the One-Pass. It has wonderful features that included everything I needed to keep my apartment fresh and dirt free. The suction it provides is steady and powerful. It might look like a heavy machine but it moves with ease and directional ability that I had yet to experience. If you were like me and disliked vacuuming, this is the product that will change your mind. Really!
August 5, 2014
Rated 5 out of 5 by Bissell only girl So pleased!
I love my Bissell deep clean pets! and when it came time to get a new vacuum I found the clean view at a great price... i took it out and put it together right way and started cleaning. I was shocked to see how much stuff my old one didn't pick up!!(which i had just used that morning)... I just cant say in words how much I love this vacuum! it is a big help! I have 3 dogs and 2 cats and this vacuum pulls all the hair up like nothing!.. i do have to dump it a lot.. It is so worth it! this is the best vacuum i have used in a long time!
July 25, 2014
Rated 5 out of 5 by Savy02 Works Good
Does the job as per its. price.. It doesnt make the carepet straight up but it removes dust. Fully Satisfied.
July 21, 2014
Rated 5 out of 5 by Girl on a mission Great machine for the price
It isn't often you feel like you got your money worth. We don't have pets and this vacuum is perfect with great suction and bagless. Love it.
July 12, 2014
Rated 4 out of 5 by JustJess AH MAZING!
I love my new vacuum. You forget how appreciated a good machine is until you have to deal with a bad one for a while. My last vacuum was a monster. It was heavy, clunky and would tear up my floor every time I used the attachments. This is so lightweight, and practically propels itself forward. I used it right away and even after I had already vacuumed with the old beast, this one was able to pick up TONS more debris. AND it came a full week before expected with FREE shipping! I am only giving this product a 4 star instead of 5 because after being traumatized by the other vacuum tearing up my floor while the attachments were in use, I do wish the brush shut off while the attachments are being used. (I think there are other models with this capability) but so far, so good. I have had another Bissell in the past and it didn't tear up the floor so I am hoping this one is the same in that respect. Overall FANTASTIC buy.
July 1, 2014
Rated 1 out of 5 by sandy1040 bagless vacuums
While it is nice not to have to buy bags, I am extremely disappointed when how filthy you get when it comes time to clean the filters etc. The very fine dust gets all over you, your clothes, your body, and your lungs. I haven't had this machine too long, and all of a sudden the motor is much louder. I guess that means that you have to clean everything every time you use it. I would rather just have a bag you throw away and be done with it. I am a huge fan of the Bissell Rug Cleaner, as it does an awesome job!
June 17, 2014
Rated 1 out of 5 by LIZ NOT A GOOD BUY!!!
This particular model was a total disappointment . I had a Bissell several years ago and it worked great for over 2 years. I bought an expensive vacuum after and it did a fabulous job for about the same time than the Bissell- therefore last month I decided when I saw the price to purchase this vacuum. BIG mistake, I used it 1 time it had great suction and when I finished the 2 rooms tried to open the canister to empty it out- IT WOULD NOT OPEN. Read the instructions thinking there may be a trick..I was doing everything right to no avail. My husband tried, my neighbor tried-It was a community effort. Nothing worked. Returning it tomorrow and I HOPE I get no grief from Target. VERY DISSAPOINTED
June 15, 2014
Rated 4 out of 5 by TMelching23 Very Good
I got this as a gift for my birthday. I immediately used it. I love it. I sucks up dirt and cat litter very well. I used the Turbobrush on my furniture and it worked extremely well. I have a cat that sheds and this really picks it up well. Very easy to empty as well. My main complaint is that the part that holds the extenders doesn't really work. They immediately fell out of the part. Overall I loved it. Granted I have only used it once. LOL
June 5, 2014
Rated 4 out of 5 by simplelinda Very good picker upper
Does better than my last vacuum on picking up dirt and. the carpet looks cleaner. I do like how the dirt cup releases and all the dirt falls out of the vacuum. Very easy to push. I love the turbo brush on furniture and area rugs.
May 22, 2014
Rated 5 out of 5 by AJ Excellent Deep Cleaning
Vacuum pulls dirt from deep down. Carpet has a fresh lift pile to the carpet after vacuuming. Great one pass for this look.
A little noisy but not overbearing. Other great features overrides the noise.
Love the onboard tools and the extra long cord. One plug covers the average size room. Lightweight which was very important.
Excellent machine for the price paid.
May 21, 2014
Rated 5 out of 5 by m so far so good!
So far so good. Easy set up. Cleans well on carpet & stairs.
May 20, 2014
Rated 5 out of 5 by lambkins2 SO IMPRESSED
I just bought this today and we , should be a product tester as we live on a farm and are hard on products and this vacuum fits the bill, love it and am amazed by it and am so darn glad that i bought it :) I own the bissell rug shampooer and i love it as well !!!!!!!!!!!!! can t go wrong with bissell , the only thing i wish is that the pwr cord was longer :)
May 18, 2014
Rated 5 out of 5 by gg great product and service
Love this new bagless vacuum and it does a terrific job, so easy to dump the tank and clean the unit. Staff at Bissell also does a wonderful job in support if you need them!
May 16, 2014
Rated 1 out of 5 by Fitmami22 Not good
Was so excited to use this vacuum. Very easy to assemble. But When i first used it, the vacuum belt broke. What a waste. Didn't even get to clean one room. Back to the store.
May 14, 2014
Rated 4 out of 5 by LGreene Nice Vacuum
I would have given this five stars but the turbo brush hand tool only worked for about 20 minutes and now I can't use it anymore. I do plan to call and take advantage of the warranty - hopefully they will replace it with no problems.
Otherwise, the vacuum is great! I love that the dirt tank empties from the bottom - it prevents the pet hair (a big problem in my house) from flying out of the dirt tank before it makes it to the trashcan. Suction is great; the hose has good suction as well.
One thing I would suggest, is to give the user the ability to use the two extension wands separately. The regular, cylinder shaped wand has the slanted crevice tool inside of it and dirt and hair get stuck on that - then when I take the round extension off, the dirt and hair falls right back onto the carpet or its stuck to the outside of the slanted crevice tool. It's kind of gross, so that might need to be re-thought.
May 1, 2014
Rated 4 out of 5 by sam love the pick up
when we got this vaccum we really saw how much our old vaccum left behind so far love this vaccum hope it outlasts all of our prevoius ones
April 25, 2014
Rated 4 out of 5 by Fancface Great gift
My husband bought this vacuum about month and it worked great the first time I used it! Picked up so much and my carpets looked brand new. My husband insist on only using Bissell product because his mom she only used Bissell vacuums
and he swears by them and how great these vacuums are.
March 29, 2014
Rated 1 out of 5 by Winnie007 Boo on Bissell
Bought the 7636 model yesterday. This morning I put it together. I bought a Bissell because my other vacuum cleaner just pooped out. The hose didn't work any more & the "pick-up" was weak even though I regularly rinsed the filter. When I turned on the Bissell it just purred. It picked up dirt & cat hair that my other vacuum I left behind yesterday. It was great. There's nothing like a new vacuum cleaner. About half way through the living room I couldn't push or pull the vacuum. I saw that the roller wasn't rolling. I removed the screws on the bottom & opened it. The broken belt fell out. What a disappointment. So inconvenient too. I was going to steam clean the carpets after vacuuming. Now, back to Target it goes. Can't believe Bissell installed such a cheap belt. Completely undependable.
March 22, 2014
Rated 5 out of 5 by David x Great for the Price Point
This vacuum really cleans great. Only used it once, hope it holds for the long run. I would recommend it to anyone that asked me my opinion of the performance.
March 21, 2014
Rated 5 out of 5 by RNPSURF More of a vacuum than I thought it was - WOW!!!
This has been the best vacuum cleaner I have ever had. Even though Dyson, Kirby, Rainbow and all those other glorifying brands are good. Hats off to the suction and power of this BISSELL - CLEANVIEW Vacuum. What through me to the carpet even more to clean hard to vacuum areas was the TURBOBRUSH tool. Clearly I wasn't expecting that added feature (which is the best accessory tool) that the system comes with. I have never seen anything like it before. Call me behind the times but I am saying this ONEPASS Technology of a vacuum rocks!!!
March 4, 2014
Rated 5 out of 5 by Mac327 Bissell Model 9595
A very good vacuum for the money, actually purchased two. One for upstairs and one for downstairs. They work excellently as long as you keep the yellow foam filter clean. Not doing so will result in the lost of suction and therefore air flow that cools the electric motor. Some versions of the model 9595 need to be cleaned more often than others.
March 1, 2014
Rated 2 out of 5 by Nell22 Great then stop doing what its suppose to do!!
I bought this vacuum about 6 months ago and it worked great the first time I used it! Picked up so much and my carpets looked brand new. Fast forward 2 months, not working as great, but still doing its job. Now 6 months later, when I vacuum on my wood floors it seriously just throws everything back towards my feet. I live in Chicago, in a studio apartment and I had a ton of salt from this winter coming off my shoes by the door and when I went to vacuum that up, I was seriously shot with the salt rocks coming back at my feet!! I have to re-vacuum what I thought I just vacuumed up! I am doing twice the work, to the point that I had to put the extra piece to pick up stuff off the whole floor.
I think this vacuum is not worth the money, works GREAT for the first few times then it stops. My apartment actually feels more dirty AFTER vacuuming!! I do not recommend this product, so unhappy and the fact that this is some what pricey for a vacuum that I needed for a nice clean small apartment!!! I would like to ask all the people that thought it was great at first are now regretting that decision?
February 23, 2014
Rated 5 out of 5 by QuiteContrarii I LOVE THIS VACUUM!
I stressed out for months about buying one so finally I just chose the vacuum with the best ratings on Amazon. This was it... and they weren't lying!
I live in a pretty small apartment and I struggled with deciding whether to get an upright, canister, or stick vacuum. I'm so glad I chose this upright. It's super lightweight, totally affordable and WORKS really well!
I use it on my hardwood floors and my area rugs and it works like a charm on both.
February 12, 2014
Rated 5 out of 5 by Frank1747 Great vacuum at a great price
Amazing vacuum with great features. Does a wonderful job cleaning carpet, furniture and hard flooring.
February 8, 2014
Rated 5 out of 5 by Cindoid I didn't realize my house was so dirty!
Upon purchase of my new vacuum, I tried it out. The amount of dirt and dust it picked upon was amazing. My carpets and floors looked clean but were hiding a whole lot of dirt that my old vacuum didn't pick up. It is great for the price and performance. The lower side location of the on/off switch is a little awkward, it would be more convenient up top, but so far that is my only complaint.
February 5, 2014
Rated 1 out of 5 by Teri89 well I was excited
I was so excited to buy a Bissell product along with not having to worry about a bag! well... I have had problems with its with almost every use. It plugs up very easily!! I mean VERY easily. And tonight I started to do some spring cleaning. So before I started up the vacuum I cleaned it out knowing it was going to be all plugged up from my last use and I started cleaning under the couch cushions while I was using the hose, the vacuum was upright and well to my surprise the the dang mouth of the vacuum melted my carpet!!! I am sooooo upset I just bought that carpet. I will be calling Bissell ASAP to get a refund! uhg!
February 2, 2014
Rated 2 out of 5 by Jonie Happy while it lasted, less than 6 months and kaput
When I bought this vacuum I was happy with it's operation. I have kittens that like to make sure their business is covered, which means my floor is usually covered as well. I vacuum quite often for that reason. I had a Bissell prior to this one, and that one had a reasonably good life, but one day just stopped working. So with the new one I was happy, it was lighter, and seemed to work pretty good.
That was until about 2 days ago when I returned home to find my son with his tool box out trying to see if there was anything blocking up the brush of the vacuum. He said it just stopped. I looked at it, we cleared the brush of a couple of strings. but it appears that one string had wound itself around the end of the brush to the point where it will no longer spin. If you turn on the vacuum it starts to smoke from where the brush is trying to spin. I tried to cut the string out, but it is so jammed around the edge of the brush that it is not going to come off.
I will be heading out to get another vacuum this week. That makes three vacuums in less than 10 years. My parents have had their vacuum (another brand) for 20 years before it died. I don't have the funds to buy a super expensive vacuum, its just my son and I, so I guess I get to deal with the replacing factor every couple of years instead.
Another Bissell for me? I am not finding a good reason why right now as I am looking at two dead paper weights in my living room.....
January 26, 2014