Rated 1 out of 5 by Pam Waste of money after the first year
The first year worked wonderfully now everything comes out of the back and no suction at all from the hose. Have tried everything. Complete waste of money.
March 22, 2015
Rated 1 out of 5 by Angela worked great for price until....
I wanted this or help with hair and the cord rewind. It cleaned really well until while using my handle broke very disapointing. I liked the product but can not use now.
February 1, 2015
Rated 2 out of 5 by llrat01 belt problems
This product works well initially but after about a year the belt seems to always move along the spinning brush causing it to get auctioned itself and burn rubber literally. We have replaced the belt numerous times and still have this problem. We have a dog the filter does need to be cleaned more often than it said in the manual.
January 22, 2015
Rated 4 out of 5 by Frosty23 Good, lightweight vacuum
Just purchased this vacuum. Have used one time, so don't have much input on durability. However, it really picks up dust and dirt. The dirt cup is easily removable and easy to open. However, if you have to clean the filter part, as one reviewer mentioned, you have to stick your hand up into the tube and get dirty. I would suggest doing this part outside, if possible. The main drawback, for me, is the electric cord is at the bottom of the unit. So, when you let go of the electric cord and then have to pick it back up again to move the vacuum cleaner around, you have to bend almost all the way to the floor to do this, and the older I get, the more difficult this becomes. I'm trying to remember to lay the cord over the top of the machine when I'm not holding it, but it would have been nice to have it come out near the top of the base instead of the bottom. Four out of five stars for me.
January 14, 2015
Rated 5 out of 5 by Farm Wife Cheap to Own and Easy to Keep Clean
This vacuum has not needed any repairs and is not falling apart and really picks up on all my floors. I do have to clean the filter each time I use it and let it dry before I can put it back in, but that works for me each day. If I don't clean the filter it will be spitting out the back on the vacuum because it must be cleaned between uses, but that is because it really picks up. I also think that using it on bare floors is not good with this vacuum, but that is alright with me because I just sweep those floors and mop them with the steam vac, now. I am so happy to have this vacuum. It has out performed any vacuum I have used previously and that says more than you could know. It has saved me tons of money in replacements and I love it better than the expensive one I had. I never thought I would say that about any other vacuum. I will buy only Bissell from now on. I like having a good brush on it for the carpets. I live on a farm and cleaning the carpets often is necessary. I am looking now for a heated water shampooer to own, next, in Bissell. Love Bissell. I could not believe how it is bag-less and other than my own electricity it is costing me nothing to own. Every time I vacuum it picks up everything and I could not live without it. For me it is about Bissell products for my floors. Which Bissell product do I want and prefer is what I look for now. Thanks Bissell! Great Product.
December 15, 2014
Rated 1 out of 5 by WBNY Very disappointed
Have had this vacuum ~1.25 years. I should have returned it right away, but we aren't very close to the store, and I needed a vacuum immediately. So now I'm stuck with it until it gives out (which might not be much longer). I have hardwood floors with some area rugs. Here are some of the issues I have had with it:
1) The vacuum is supposed to be better-suited for carpets, but because it has a bare floor setting, I thought it would work reasonably well on the hardwood. It doesn't. Even on the bare floor setting, the brush turns, spitting debris out the back of the vacuum. Not only are your floors not clean after you vacuum, but it also feels like you're getting sand-blasted if you're in bare feet. So I rarely use it on hard floors any more.
2) When you're using the wand, the brush still spins (even on bare floor setting). So you have to be careful that the constantly spinning brush doesn't damage the surface the vacuum is sitting on. There is also a section of cord that was chewed up by the vacuum.
3) When using the wand, the vacuum tips over easily, because the hose is not long enough. You have to be quick, to get out of the way.
4) The filter clogs almost immediately. I do have a dog, but it clogs even before I get done with one area rug. When the filter clogs, a lot of debris gets stuck up at the top of the canister. This happened the first time I used the vacuum, so I really think it's a design flaw. As mentioned in other reviews, you get filthy cleaning out the canister. You push the button to neatly empty the canister, but if you want to get the trapped debris out (and maintain suction), you have to stick your arm up in there to remove the center portion.
5) The suction was initially pretty good, but after a while, it started to become less effective, even with regular cleaning of the filter. Now I often run it on the bare floor setting for my (low-pile) area rugs, or it won't clean very well. This makes it really hard to push and as a result (I think), the handle has started to come apart.
I was really disappointed when my last vacuum lasted only 5 years. I will be surprised if this one makes it to 2 years.
November 21, 2014
Rated 4 out of 5 by Diane Great suction
I've owned this vacuum for over a year now and the suction is just as fabulous as it was on the first use. Its lightweight and easy to maneuver.
My only complaint is when using the tools the hose doesn't stretch well and the vacuum always falls over....I've lost many household glass items because of this. Also the turbo brush tool hit the floor and fell completely apart on first use and I was not able to repair it. You also need to be careful of the cord as it is on the bottom of the cleaner and the little indentation at the top of the cleaner, which is made to hold the cord, is much to big so the cord does not stay in the holder.
Otherwise it is a great vacuum if you are looking for something that takes care of pet hair easily.
November 10, 2014
Rated 1 out of 5 by Erica26 Better off sweeping the carpet...
I have had this vacuum for 14 months. It worked awesome the first 2 months, then it started clogging. Then the belt kept falling off. I replaced the belt and it STILL keeps falling off (yes, I put it in correctly). This is just a horrible home appliance and I can't wait until I can replace it with something that actually works. Even when the belt stays on the suction is poor. This vacuum throws more dust around my apartment than there was to begin with! It is literally useless.
November 4, 2014
Rated 5 out of 5 by SFlorida 1986 CleanView Model 9595
I have had a Bissell steam carpet cleaner for years so when I needed a new vacuum, I thought of Bissell. The reviews of the 9595 left me wondering because of repeated complaints such as motor overheats, level control doesn't work, etc. I watched the review of this product on YouTube/vacbin and that sold me. I heard only praise and no complaints. I especially paid attention to the test of the 9595 vs a Shark that costs much more money. The Bissell 9595 won!
On receiving the cleaner via UPS, I put it to the real test - prove its worth to ME! I am still dumfounded with how much dirt and debris the cleaner removed from a 5' x 7' area rug plus bare floors. Also, I might add, the level control worked perfectly, the motor did not overheat and the machine didn't sling debris out of the back when I was doing the bare floors.
This vacuum replaces a machine from a different brand that has seen better days after more than 10 years of use. I have a feeling that 10 years from today I shall still be using the Bissell Model 9595.
October 30, 2014
Rated 5 out of 5 by MARITZA Great Product
I received this vacuum as a gift and it is great. This is an excellent vacuum that picks up everything, also it is so light. I am truly happy with this product. I would of loved to have know about this product so long ago. I would recommend this to anyone who is going to purchase a vacuum. Great value for the money.
October 21, 2014
Rated 5 out of 5 by johndem1x The Best Vacuum ever ownd , From my wifes own words
My wife just loves this Vacuum because it works very well for being so light and easy to handle . If she see me using it she will tell me to use that shop vacuum I thought was so great . She likes the way it can dump the dirt without getting your hands dirty , That alone is one cool thing just drop the dirt right into the trash can pop the canister right back in and keep on cleaning . Also has a nice long cord but not to long to get messed up and when your done you just wind up the cord on the cord loop hooks and then store the Vacuum away. For the price we paid I feel we got our moneys worth that's for sure. You can see for yourself , Just get one and treat yourself to a really clean home . My wife states it is better than the higher price vacuums out there . She would highly recommend it than those who claim there's are the best. That's just a sales pitch you get from the ones that don't even use the vacuum. My wife tells it like it is believe me.
October 3, 2014
Rated 5 out of 5 by KD Great little vacuum
Ok, I waited a full year to write this review. This is an awesome vacuum! It's easily the best one I've owned so far! I got this to replace a 3 year-old bagged vacuum and in a house with then 1 dog who (due to seasonal change) shed constantly. It was not up to the challenge, and honestly even after extensive maintenance, hardly had any suction. I started looking at more expensive pet specific vacuums in the $$$ range. As my search went on the pet hair issue became unbearable. I read some pretty favorable reviews on this model, and decided to take the plunge and buy it. I got it, assembled it (quick), and immediately it performed beyond expectations! The suction was unlike anything I had ever seen and I was emptying a full canister of almost all dog hair every couple of minutes. I went through the whole house that night, and have never looked back. Now, one year on, with two dogs, I have maintained the vacuum. The suction is still awesome. My only complaint is that the suction is so powerful that using the hose attachments required some strength to pull the hose away from the vacuum. This has eased overtime and usage...or maybe I've just gotten stronger.
September 29, 2014
Rated 5 out of 5 by Jenn Pleasantly surprised, and 100% satisfied!!
My husband and I purchased our new vacuum today. I was shocked, and a bit disgusted by the amount of debris the vacuum had picked up with just one pass. I didn't realize just how much ground-in dirt had settled into our carpets. Our children are 12, eight, and six years old so our carpets see quite a bit of traffic from just our family alone on a daily basis. I am confident in saying that the Bissell family of products have earned new customers for life. Thank you!
September 21, 2014
Rated 5 out of 5 by Jpas4 Love this vacuum
I have now had this vacuum for a few months. I waited to write this review so I can really tell if this is a good product or not. I had moved into a new apartment and the first time we used the vacuum I was surprised how much dust/dirt it picked up. Even the air quality in the room changed. I have a cat and I use the attachment turbo brush to vacuum the couch and his cat tree which leaves both very clean. I have had visitors not even realize I own a cat because the vacuum does such a good job in picking up fur and litter. My boyfriend loves using the vacuum since it's easy to use. Which is funny because he dislikes vacuuming/cleaning. Since it has good suction it has reduced his allergies (less cat hair, dust and better air quality). The canister does a good job in keeping all the dust in. The vacuum is also easy to clean. So far this vacuum works just as good as when we first used it.
September 20, 2014
Rated 1 out of 5 by julienb Debris falls everywhere when cleaning it!!
I thought about spending more $$ on a vacuum would do the trick: vacuum carpet, hard surfaces, stairs and light pet hair. After a month, the lever to press for hard surface cleaning stopped working; now spits debris backwards when cleaning the bare floor. When the vacuum is full and I take it apart to clean, you better be outside, because dirt falls out everywhere, not to mention having to put your hand inside to get debris that is caught inside, you will get filthy and again, debris flies out and you have another mess all over!
September 17, 2014
Rated 5 out of 5 by AuntyAnn Awesome vacuum cleaner especially if you have pets.
I purchased this item after I had read reviews comparing different cleaners and this one got the highest rating for suction, value, lightweight but still powerful, etc. I have a disability which limits the amount of weight I can handle. It was quite a shock seeing all the dog hair that was picked up on its first use. This is a great machine. I would recommend it to anyone.
September 5, 2014
Rated 4 out of 5 by Searcher 37 Works great but:
I rarely write reviews and frankly I don't rely on them too much, but I felt I needed to write this one in hopes the manufacturer would see it and become aware of some problems.
This vacuum does by far the best job of any I have ever had before.
Amazing pick up and leaves carpets not only clean, but fluffed and soft to walk on.
But: Keeping it clean is very difficult. Reason being that the latches will not open easily. And I mean all of them. The top part where the washable filter hides is the worst. I have to get my husband to open it and he can do it only because he is not afraid of breaking it. I am afraid, and I suspect it will break at some point.
The so called "easy clean from open bottom" is not too hard to open, but it is very awkward. The bottom lid is in the way and does not come off so you can shake out and clean the container.
The center filter piece is another problem. It is hard to find just the right place to put it and if you do it wrong, it is even harder to get it out again.
I'm not sure how long I can put up with these real inconveniences. And it is such a shame, because when it is clean and put together correctly it does a fantastic job.
It is not too heavy, it is easy to push around, it is not very noisy and the machine is colorful and very sturdy.
Many complained about the switch being too low. It could be better, but that would not stop me from buying this vacuum. Some complained about the cord being too short. Go buy a good, grounded extension cord for heaven's sake.
This may be too long, but it is as honest and detailed as I can make it and I hope it helps to make this really great machine better and keep it on the market.
August 26, 2014
Rated 2 out of 5 by ELKunkel Purchased less than a year ago and complete loss of suction
We purchased this vacuum less than a year ago and have used it a couple of times, no more than 6 (we have an older Bissell this vacuum is supposed to replace) and it's completely lost suction. We've checked the hoses, the belts, and emptied the cup (of nothing) and it still doesn't work. It's rather disappointing that we got this product and now it won't work. When it worked we loved it.
August 23, 2014
Rated 1 out of 5 by draco Broke within 2 weeks
I bought a Bissell 1816 vacuum about 2.5 months ago. It worked fine for about 2 weeks. Then, one day, I saw smoke coming out from the bottom end. I took it to the local service center recommended by Bissell. The service rep. found that the drive belt had snapped and the agitator was melted. He said Bissell would replace the vacuum and filled out the paperwork. I got a call from him later that day saying that Bissell had started processing my claim.
It's been 2 months since then. I am yet to receive the new vacuum and the local service center tells me that there is nothing they can do apart from waiting for Bissell to respond.
In short, it's terrible customer service.
August 7, 2014
Rated 5 out of 5 by judy4957 Great Vacuum
This vacuum was easy to assemble and is light weight even when full. Super easy to empty container without getting hands dirty. Semi-quiet and picks up dog hair better than any other vacuum I have owned. Great vacuum for the price! Would recommend to all.
August 5, 2014
Rated 5 out of 5 by Awesmoses This vacuum has made my life wonderful
As one who hates vacuuming and who has tried all other brands on the market, has falling in love with the One-Pass. It has wonderful features that included everything I needed to keep my apartment fresh and dirt free. The suction it provides is steady and powerful. It might look like a heavy machine but it moves with ease and directional ability that I had yet to experience. If you were like me and disliked vacuuming, this is the product that will change your mind. Really!
August 5, 2014
Rated 5 out of 5 by Bissell only girl So pleased!
I love my Bissell deep clean pets! and when it came time to get a new vacuum I found the clean view at a great price... i took it out and put it together right way and started cleaning. I was shocked to see how much stuff my old one didn't pick up!!(which i had just used that morning)... I just cant say in words how much I love this vacuum! it is a big help! I have 3 dogs and 2 cats and this vacuum pulls all the hair up like nothing!.. i do have to dump it a lot.. It is so worth it! this is the best vacuum i have used in a long time!
July 25, 2014
Rated 5 out of 5 by Savy02 Works Good
Does the job as per its. price.. It doesnt make the carepet straight up but it removes dust. Fully Satisfied.
July 21, 2014
Rated 5 out of 5 by Girl on a mission Great machine for the price
It isn't often you feel like you got your money worth. We don't have pets and this vacuum is perfect with great suction and bagless. Love it.
July 12, 2014
Rated 4 out of 5 by JustJess AH MAZING!
I love my new vacuum. You forget how appreciated a good machine is until you have to deal with a bad one for a while. My last vacuum was a monster. It was heavy, clunky and would tear up my floor every time I used the attachments. This is so lightweight, and practically propels itself forward. I used it right away and even after I had already vacuumed with the old beast, this one was able to pick up TONS more debris. AND it came a full week before expected with FREE shipping! I am only giving this product a 4 star instead of 5 because after being traumatized by the other vacuum tearing up my floor while the attachments were in use, I do wish the brush shut off while the attachments are being used. (I think there are other models with this capability) but so far, so good. I have had another Bissell in the past and it didn't tear up the floor so I am hoping this one is the same in that respect. Overall FANTASTIC buy.
July 1, 2014
Rated 1 out of 5 by sandy1040 bagless vacuums
While it is nice not to have to buy bags, I am extremely disappointed when how filthy you get when it comes time to clean the filters etc. The very fine dust gets all over you, your clothes, your body, and your lungs. I haven't had this machine too long, and all of a sudden the motor is much louder. I guess that means that you have to clean everything every time you use it. I would rather just have a bag you throw away and be done with it. I am a huge fan of the Bissell Rug Cleaner, as it does an awesome job!
June 17, 2014
Rated 1 out of 5 by LIZ NOT A GOOD BUY!!!
This particular model was a total disappointment . I had a Bissell several years ago and it worked great for over 2 years. I bought an expensive vacuum after and it did a fabulous job for about the same time than the Bissell- therefore last month I decided when I saw the price to purchase this vacuum. BIG mistake, I used it 1 time it had great suction and when I finished the 2 rooms tried to open the canister to empty it out- IT WOULD NOT OPEN. Read the instructions thinking there may be a trick..I was doing everything right to no avail. My husband tried, my neighbor tried-It was a community effort. Nothing worked. Returning it tomorrow and I HOPE I get no grief from Target. VERY DISSAPOINTED
June 15, 2014
Rated 4 out of 5 by TMelching23 Very Good
I got this as a gift for my birthday. I immediately used it. I love it. I sucks up dirt and cat litter very well. I used the Turbobrush on my furniture and it worked extremely well. I have a cat that sheds and this really picks it up well. Very easy to empty as well. My main complaint is that the part that holds the extenders doesn't really work. They immediately fell out of the part. Overall I loved it. Granted I have only used it once. LOL
June 5, 2014
Rated 4 out of 5 by simplelinda Very good picker upper
Does better than my last vacuum on picking up dirt and. the carpet looks cleaner. I do like how the dirt cup releases and all the dirt falls out of the vacuum. Very easy to push. I love the turbo brush on furniture and area rugs.
May 22, 2014
Rated 5 out of 5 by AJ Excellent Deep Cleaning
Vacuum pulls dirt from deep down. Carpet has a fresh lift pile to the carpet after vacuuming. Great one pass for this look.
A little noisy but not overbearing. Other great features overrides the noise.
Love the onboard tools and the extra long cord. One plug covers the average size room. Lightweight which was very important.
Excellent machine for the price paid.
May 21, 2014