Home and Family Cleaning Tips

If you have any additional questions that are not covered here, please don't hesitate to contact us.


  • Why carpet clean my carpets and upholstery?

    Carpet cleaning is a carpet-cleaning process that loosens and removes most harmful dirt and gound-in grit, which may be deep down in your rugs and carpets. Not only does it protect the investment you have in your home, but parents of young children, pet owners and allergy sufferers may find carpet cleaning especially beneficial. Carpet cleaning your carpet and upholstery will extend the life. Carpet and upholstery are major investments which are expected to last for a long time. Using the BISSELL Carpet Cleaners in combination with the BISSELL Carpet Cleaning Formulas, you can expect your carpet and upholstery to look newer and smell fresher.
  • How long does it take carpets and upholstery to dry after carpet cleaning?

    On the average, it will take approximately 2-4 hours for carpet and upholstery to dry after being carpet cleaned. To expedite the drying process, you will want to use a fan and increase your air circulation.
  • Are BISSELL Formulas harmful to humans or pets?

    BISSELL Formulas are water based products which are not harmful to humans or pets when used as directed. Because birds have very sensitive respiratory systems, as a precaution they should be removed from any room in which you will be carpet cleaning. You should always use cleaners with care and according to labeled product instructions.
  • How do I remove ground-in dirt from my carpet?

    First, pre-treat the carpet with BISSELL Tough Stain Precleaner. Then, clean the carpet with hot water and your BISSELL Carpet Cleaning Machine with the SmartMix dial set to the high traffic. Make sure that three or four wet passes are taken for each section cleansed. The wet passes should be followed by at least two dry passes. When cleaning is complete, a recommendation would be to use a fan to expedite drying.
  • What types of carpet are best suited for deep cleaners?

    Almost all types of carpet can be deep cleaned with the BISSELL Carpet Cleaners. For best results check with your carpet manufacturer’s carpet cleaning suggestions. For your upholstery, please check the care instructions. If the care instructions do not recommend using any water to clean, do NOT use the BISSELL Carpet Cleaners or BISSELL cleaning formulas.
  • How do I remove the static from the carpet?

    Mix 1 part liquid fabric softener with 5 parts water, mist the carpet lightly with a spray bottle. Then, let it dry. You may want to repeat every couple months. You may find a humidifier will help eliminate the static electricity.
Located on the white label above, usually on the back of the machine.
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