Rated 5 out of 5 by PCNLW Easy to Use
I ordered my unit from Walmart.com and it arrived in excellent condition at a very good price. I have used may rental units and this outperforms a Rug Doctor with ease. My carpet hasn't been cleaned in at least 3 years (no comments, please# and was looking #and smelling-hound dog) terrible. This machine worked quickly to bring back even the most soiled traffic paths. Would also be good for a small hotel with a small budget. The carpet dried enough for foot traffic in about 90 minutes.
June 14, 2015
Rated 5 out of 5 by Grandma's House Results were so much more than I expected!
In one word - UNBELIEVABLE! Hadn't had my carpets shampooed in 4 years; owned numerous machines previously but they only worked okay at best. We had way too many pet stains, and it was either buy this and try it or pull up the carpet and buy new. Honestly I can't believe the quality of clean! I cleaned my living room, dining room along with using the hand tool on the stairs a couch, chair and a rocker that was totally stained and ready for a slip cover! Let me tell you about the rocker; it was my daughters and my granddaughter would only eat on the stool of it; spilled drinks, food stains so many they were on top of each other. I used the hand tool on this stool and within a minute the stains were gone so I tried the seat cushion that also was covered in food stains and ink and the same thing... gone almost instantly - yes the ink! I'm kicking myself for not investing earlier - could only imagine how clean my carpets would have been all this time. Over all for what I cleaned it took me 5 hours, by myself with no assistance in moving the furniture around; I was pleased with the time spent and the results obtained.
May 29, 2015
Rated 5 out of 5 by Mike33 Better than advertised!
Easier to use than the competition's machines, does a great job cleaning, so ergonomic that it took little effort vs just the typical time to clean your carpets.
House looks great after a 5 year hiatus from renting Rug Doctor machines because I just didn't want to go through the hassle of renting, picking up, needing more time, taking it back within timeline, etc.
As a test, I did one room without any cleaning solution and was amazed at the results. While I did then use cleaning solution to get a better clean, using just hot water showed me how well this machine can get the dirt out.
May 24, 2015
Rated 5 out of 5 by John Worth every dollar!
I rented a RD last year for the first time and it worked very well. So, with 4 places to take care of, decided to buy one of my own. Just to be sure, I decided to read the reviews of the RD and came across the reviews for the Big Green. I changed my mind and ordered the Big Green Pro. This beats the RD hands down. It cleans better and removes the water way better than the other machine. And, its much easier to use. The soap tank can be removed for filling rather then to have to fill up the other machine with a bucket. When done, everything comes apart for easy cleaning. The hand tool works well for hard to get at places and furniture. When compared to having my carpets professionally cleaned, this unit has paid for itself already and then some. Yes, its crazy to get excited about a carpet cleaner but thing is just amazing.
February 16, 2015
Rated 1 out of 5 by Dreu rented 2 machines, brush didnt work
VERY disappointed. total waste of my time and gas. rent a machine and noticed the carpet wasnt getting clean, checked and the brush wasnt spinning. took it back and got another machine, brush didn't work on that one either
February 5, 2015
Rated 1 out of 5 by Disappointed The cleaner worked great at first
I ordered this product from Bissell in October. The first time I used it I was very pleased. Within 6 weeks water was spouting out of the flow gauge and it was "striping" my carpets. I took it to the authorized servicer 30 minutes from my home. It has been at the servicer for over 6 weeks. I am disgusted after spending so much on the machine. I am curious to see if Bissell makes it right.
January 27, 2015
Rated 5 out of 5 by ijames777 This Big Green Thing is great!
First, operation is highly intuitive, which is very helpful.
Second, the machine is heavy enough that the cleaning brushes are always in contact with the carpet.
Third, although I had thought of using my own cleaning fluid, I don't know now because Bissell's cleaning fluid really does the job.
Forth, I had to use the extension wand once to get to the carpet at the back door threshold and it worked really good too; it just required more umph.
Fifth, My experience is I shoot the cleaner until clean and suck up the excess and the carpet is dry within a couple of hours.
This is great and the carpet looks great.
December 2, 2014
Rated 5 out of 5 by Mabel Excellent Machine
I am so amazed at how this machine cleaned my carpets and the suction is so good. After about 1 hour, my carpets are dry. I have rented the rug doctor and was afraid this machine would be to heavy and difficult to handle, but it was not. This is a great machine to use on your home.
November 26, 2014