Rated 1 out of 5 by Disappointed The cleaner worked great at first
I ordered this product from Bissell in October. The first time I used it I was very pleased. Within 6 weeks water was spouting out of the flow gauge and it was "striping" my carpets. I took it to the authorized servicer 30 minutes from my home. It has been at the servicer for over 6 weeks. I am disgusted after spending so much on the machine. I am curious to see if Bissell makes it right.
January 27, 2015
Rated 5 out of 5 by ijames777 This Big Green Thing is great!
First, operation is highly intuitive, which is very helpful.
Second, the machine is heavy enough that the cleaning brushes are always in contact with the carpet.
Third, although I had thought of using my own cleaning fluid, I don't know now because Bissell's cleaning fluid really does the job.
Forth, I had to use the extension wand once to get to the carpet at the back door threshold and it worked really good too; it just required more umph.
Fifth, My experience is I shoot the cleaner until clean and suck up the excess and the carpet is dry within a couple of hours.
This is great and the carpet looks great.
December 2, 2014
Rated 5 out of 5 by Mabel Excellent Machine
I am so amazed at how this machine cleaned my carpets and the suction is so good. After about 1 hour, my carpets are dry. I have rented the rug doctor and was afraid this machine would be to heavy and difficult to handle, but it was not. This is a great machine to use on your home.
November 26, 2014
Rated 5 out of 5 by Makuy My friendly neighborhood Frankenstein!!!
First of all I am very happy with my purchase!. Unit has a nice amount of weight that I know the brush is always making good contact. I work for a rental place renting the other brand and i also service and prep each unit before and after each rental. One thing i love about this big green is that it feels well made, I love the separate tanks making this even easier to clean and maintain....
If your looking for a well built machine that will perform much more than the regular rental brand, this is a machine i will recommend to anyone without any doubt.
November 3, 2014
Rated 5 out of 5 by Dave2066 Amazing!
We own a spot bot for small messes our grandchildren and our dog leave. The only problem we had with it, was that it left clean spots when we used it. Since we cleaned with the Big Green our entire room is a clean spot. We have tried many carpet cleaning machines including rug doctor rentals. This Big Green out-cleaned them all and exceeded our expectations. We ran out of time to clean one room. There was a visible clean line between what we cleaned and what we didn't. It also left the carpet fairly dry. I would recommend this to everyone interested in a carpet cleaning machine. It's worth the price, particularly when you consider the cost of carpet. It also helps reduce problems with allergies.
October 7, 2014
Rated 5 out of 5 by ColinS Great Carpet Cleaner
I'm really impressed with Big Green Deep Cleaning Machine so far. I've used the supermarket rental machines for many, many years and have found the Bissell to be a better machine in many respects. Firstly I was impressed that it cleaned our master bedroom on one load of water/cleaner, did not saturated the carpet and actually cleaned the carpet really wel! So in a matter of hours the carpet was dry and the room usable, unlike the supermarket rentals which used 2x the liquids, over saturating the carpet and keeping it unusable for at least 24 hours. This Bissell is easy to maneuver (maybe slightly narrower than Rug Dr and a bit smaller/lighter.), easy to carry and store, and simply to use. So far so good. I will probably clean our carpets every 3-6 months and hope to get many years out of this unit. BTW, I like the industrial design based on a commercial machine where you can see the soapy water being vacuumed into the dirty water tank; there is a cleaner flow indicator which is easy to see and stops rotating when the cleaner tank is empty. The unit has a quality feel to it and seems to be well manufactured for residential use.
October 7, 2014
Rated 5 out of 5 by Golfergal Another Happy Customer
I did my due diligence and read every review, price checked, rechecked, and finally pulled the trigger. I cannot speak more highly of this machine. I've gone through about 3 or 4 of the smaller, light weight machines that work for only so long and then up and quit sucking or spraying. They don't have the warranty and do not do nearly as good a job as this machine. There is no reason to bother with the smaller units. This may cost you more initially, but it's so completely worth it. When I do my carpets, I want to take pics and post all over because they look so professional. A friend of mine just paid hundreds of dollars for the professionals to come out and do her house. I gleefully just finished my carpets today and the unit has already paid for itself! I ordered through Bissell and know they will back me up if I have any issues.
October 5, 2014
Rated 5 out of 5 by Busy mom Impressed cleaner
I rented this machine first now I will be purchasing it! I love how fast the drying time was and how easy it was to use . My pet stains and odor came out so quickly . My house feels so clean and fresh I couldn't be more happy with this product
September 20, 2014