Rated 5 out of 5 by Picky Customer Better Than "Professional" Cleaning
I have owned several carpet cleaners, none of which were impressive, but were better than nothing. I decided to treat myself with a professional cleaning, and it was so inadequate, I ended up replacing my carpet, even after they came back once to redo it. Took the plunge and spent a little more on this machine, but still less than the professional cleaning cost. My new carpets are two years old, and still look new. The slime that came out of them was amazing. It was like muddy water! I am impressed - and I don't impress easily. It is heavier than some, but easy to use, and rolls up the stairs backwards with ease. Love it!!
December 14, 2014
Rated 5 out of 5 by South jersey What a difference
I've used Hoover and most recently a bissell steam cleaner. I was happy with results on the carpet. I was cleaning the carpet every two weeks because of my two dogs. Got a great price and further discounts on the big green machine so I decided to go for it. What a difference! It picked up dirt and sand and dog hair even though I had just vacuumed. There is a definite difference. So glad I purchased this product. Also, I dislocated and broke my shoulder a couple of months ago and it was easy to maneuver and clean up
December 6, 2014
Rated 5 out of 5 by Mike Great cleaning machine
Having used many less expensive machines over the coarse of 20 years I decided to invest more money for a better heavy duty cleaning machine. One new puppy I need a carpet cleaner. I have 3,000 square feet of carpet all of which has been cleaned by me many times with the old machines. Got the Big Green in Nov. 2014 and I love it. My carpets I thought appeared to be clean. I ran this big boy and was amazed how it cleaned. Very noticeable. The only drawback this is a big machine and heavy but you get a good workout. It also leaves the carpet very dry. Completely dry in less than 24 hrs. Get it ! Mike
December 3, 2014
Rated 5 out of 5 by jt Excellent Machine
I was sorta skeptical of how well this would work on some of the stains in my carpet. With a little pre treatment, this worked like a champ!! I was impressed with how much water it pulled back out of the carpet. It didn't take long for it to dry. This machine exceeded my expectations.
December 3, 2014
Rated 5 out of 5 by Marines33 WORTH EVERY PENNY -- BEST MACHINE I'VE EVER USED
I have 5 active boys, a yellow lab that sheds ALOT and light beige carpets that are 10 years old. My carpets get DISGUSTING in no time and keeping them really clean requires a lot.
Despite daily vacuums and renting commercial carpet cleaners I was not satisfied with the look and cleanliness of the carpet. I was frustrated and planning on replacing the carpets because I just could not find a machine to clean deep enough. I tried several brands.
I found this machine researching online -- the reviews were great but I was skeptical. Then I found a bargain too good to pass up and I decided to take the risk.
I just got it and couldn't wait to put it to the test. WOW is all I can say!
WORTH EVERY PENNY! NO REGRETS HERE! The true test for me was that first water change -- it was like tar!! I know -- it's nasty but I knew instantly it was doing it's job well. This is what I was looking for all this time. This machine cleans better than any machine I've ever used. I finally got the clean I was looking for in my carpets.
It pulled all the dog hair off the carpet -- I do mean ALL the hair and I vacuum daily with a high end vacuum. I take pride in keeping a clean house but when I saw all that machine pulled up -- I was astonished!!! My carpets look like new now. I was going to replace them but now I don't have to.
I like that it has 2 buckets (one for clean water / one for dirty water) so changing out the water out is manageable for me - not too heavy. It cleans forward and back which cut my usual carpet cleaning time in half. My carpets were dry in half the time too. There is nothing I don't like about this machine. I like that it folds down so storing it is easier. All the compartments come apart for a thorough clean-up of the machine. The hand tool cleans great -- my stairs look really clean and plush. You guys thought of everything. Only wish it could clean closer to the edges but other than that -- it's does a great job.
THANK YOU BISSELL for a great machine!
November 29, 2014
Rated 5 out of 5 by LA50 Big Green is best ever.
I had been waiting for quite a while to purchase a Big Green Cleaning Machine. Finally, time came when I needed to clean carpets. What a wonderful experience. Our pamperd puppy had ventured down to our basement family room and had an accident. After a couple of weeks waiting I finally cleaned stained area, WOW!!! Stains came out and carpet looks brand new. I then took cleaner to my sons new home where previous owner had put an area rug under kitchen table, which left a 'sticky residue of some sort." Big Green not only cleaned up 'shadow' but made carpet look brand new again. Can't say enough. We used the Professional Cleaner with the Boost additive. Enough said. Thanks Bissell for making such a wonderful product. I also like the fact that I can purchase repair parts when needed.
November 29, 2014
Rated 2 out of 5 by ns started leaking from water flow indicator in a week of purchase
Started leaking from water flow indicator on a second use of a purchase without pressing the trigger
November 26, 2014
Rated 5 out of 5 by John26 It does what it says it will do!
We have two older cats and a young Maltese puppy. The dog is trained to use the pads but sometimes he misses and his business goes onto the carpet. One of the cats is sick and while she’ll use the box for #1 she does #2 when and where the urge arises which is usually on the carpet in one room. Her #2 has been upset which made matters worse. There are lots of areas where there have been #1, #2 and throwup.. Most of the stains pretty much came up (some didn’t) using one of the spray cleaners but sometimes there would be a “cleaned spot” which stood out from the rest of the carpet. I mention all of this, not to be disgusting, but to give you an idea of what we were faced with on our carpet.
So after reading about carpet cleaners and watching comparisons online I ordered the Big Green Cleaning Machine from Amazon. The room was vacuumed twice and I used Big Green on it. I was amazed at how dirty the pickup water was in the top tank. All, and I mean all, the stains were gone. Our 12-year-old carpet literally looked almost new. One hint: if you are going north and south on an area that’s pretty soiled, change and go east and west also. This way all four sides of the carpet fibers are cleaned.
We have used the professional carpet cleaners before and they did a good job but Big Green does a great job! And, using the professionals a couple of three times would have paid for Big Green. With the pros, we would move all the furniture (except the big stuff) onto the tile one day and put it all back a day or two later. With Big Green you are not pressed for time and can do one room at a time. And, the carpet dries much faster.
Big Green appears to be solidly built and has a “good feel” about it. It came fully assembled and I all I had to do was add water and the cleaning solution. While it’s a little heavy (54 lbs.) it was not hard at all to use, even one handed.
My wife was so pleased with the results that she now wants me to clean all the carpets in the house. Thanks a lot Bissell Company for building such a great carpet cleaning machine that I now have to clean all the rooms. There goes my free time – just kidding – I’m looking forward to have a house full of clean carpet.
I highly recommend Big Green for cleaning carpets!
I do have two suggestions for the Big Green engineers that would improve, I think, the operation of Big Green.
1 - In empting the dirty water tank one holds the tank by the edges and pours out the dirty water. While the edges are not sharp they are a straight edge. It would be more comfortable if the edges were folded over so as to have a smooth surface to hold when pouring out the dirty water.
2 – In using Big Green I had to hold the power cord out of the way when pulling the cleaner toward me so the wheels would not ride over it. Could a “flexible wand:” be attached to one handle to hold the cord away from the unit?
November 23, 2014