Rated 1 out of 5 by Bonan Very disappointed
This may be the most disappointed I have ever been in a purchase. I unpacked and assembled the machine following the instructions. Turn it on to start vacuuming and the suction was so poor it would not pick up a single thing. Shut it down and went through all the trouble shooting tips to no avail. While going through the trouble shooting multiple times I have to say I am not impressed with the design and can see why the suction is nonexistent. I am not sure where the air powered floor turbo brush derives its name but the brush would not even turn. Unfortunately I now have a 100 percent useless piece of equipment taking up space.
June 7, 2014
Rated 3 out of 5 by Mazzie02 The hose??
I love the machine, except that I can't use it for just a quick clean up (I'll get a dustbuster for that). But the hose, it smells, like really bad. I clean it after each use and have even gone so far as to soak it in bleach, soap, and laundry detergent. Why does it still smell after being thoroughly dried after each use?
March 28, 2014
Rated 5 out of 5 by Angiemarie111 This machine does it all!
I recently moved into a new home that has ceramic tile and WHITE carpeting. With two toddlers and two cats, it goes without saying that I was concerned about how I would manage to keep it all clean!
I bought this machine immediately after moving in, while I was recovering from cancer surgery. Not only does it vacuum, mop, and clean my carpets and upholstery...it does all of this through a water filtration system. This means no more dust in the air - even when emptying the tank! This is HUGE for all of the allergy sufferers in the house. Plus, it is a canister based system, which is WAY easier on my back than those big machines.
Now I'm just saving up for the Symphony for little every day messes!!!
March 10, 2014
Rated 4 out of 5 by Nina Great for hard floors
I had a vacuum that was handed down from my husbands mother, so I was so excited when my husband surprised me with this expensive vacuum! Let me just say this machine is GREAT for hardwood and tile floors, however, it is horrible on med/high carpet. The attachment is run off air and the brush moves very fast until you put it on the carpet. I have to push down on the attachment to pick up the fur sorta well from my dog. Still it doesnt do well so after paying $300 for this machine I am just going to buy a shorter carpet.
December 14, 2013
Rated 4 out of 5 by Ranny708 Not as great as I expected
This machine is great.. except I have 4,500+ sq ft of carpeted house to clean... I was tired after I was finished, and the result was not as great as I hoped. This is my 4th Bissell product. I have darker carpet upstairs in my house but downstairs the carpet is white. So if I did not pretreat the white carpet I was wasting my time with only the carpet cleaner and even that the stains were not coming out as I expected. I have two small dogs who piddle when and where they please and this did not get the stains out! I focused mainly on the stained areas, giving them an extra scrub. I should have bought the other Big Green Clean Upright Machine but we do not plan to keep the carpets as long as I would like to keep the machine, so I thought by purchasing the multi-use I could use on my new floors after they are installed in a year. Sadly, I am disappointed and hope that the hard floor cleaning option makes up for the carpet cleaning not being so great. I also used the Pet Urine Eliminator and the Urine Pretreat spray directly on the stains. I still am giving it 4 stars because the darker carpeting upstairs and the carpeting that was not stained looks great. The hard floor cleaner worked well on tile floors, but those are easy to keep clean.
November 23, 2013
Rated 1 out of 5 by Mary big green complete deep cleaner/vacuum 7700
This is my third Bissell steam cleaner. I love it. It is more like the first one I owned with the two tanks but smaller. I steam cleaned area rugs and was amazed how much dirt came out. I haven't tried the other features yet, but it served me well to clean the rugs. The handle is more comfortable than the older models.
The only disappointment that I have is the carrying case does not have enough spaces for all the parts and it doesn't have a cover. When it's not on the machine, storing the parts is a little cumbersome. Will need to purchase storage containers.
October 26, 2013
Rated 4 out of 5 by sassystanley Heavy
You need muscles to navaigate with the Big Green and a sense of adventure to figure out the instructions, but it does a good job.
October 26, 2013
Rated 3 out of 5 by helping hubby too loud
I had recently got the all rounder. Functions are good but it was too loud. Is it like this or the one I got was dameged?! Am really thinking to return it because of the noise.
October 19, 2013