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Answers from our Stain Expert

StainSolver_imageBISSELL's Chief Chemist, Eric Hansen, has answered some of your top cleaning questions! Read them below, or browse and search by topic above. 


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I have a couch and love seat that needs the arms cleaned over the years they have got a lot of stains on them any ideas?Above-Floor Cleaning
I have a dog in training that keeps missing the pee pads and now I have poop stains on my carpet...what machine will actually get these out?Pet Stains
I have a fluffy cotton coverlet, it’s like down, but not. Filled with polyester. My cat threw up on the side of it and now its stained yellow. Grrr how do I get that out?Pet Stains
I have a little green machine (not the pro heat). What chemical do you make, to clean my suede couch?Above-Floor Cleaning
I have a new spotbot pet and I just used it, works great! However, I was wondering if I am able to use the left over water and pet formula for another stain.General Carpet Cleaning
I have a new SpotBot. Can I use the pet and odor formula for big machines in my SpotBot or just pet stains for compacts? They are both 2x.General Carpet Cleaning
I have a red juice stain in my carpet I have tried Bissell Stomp and it has lighten the carpet and you can still see the stain a little PLEASE HELP!Food and Beverage Stains
I have a stain caused by potatoes left on the carpet under the couch. How do I get rid of this?Food and Beverage Stains
I have a stain left by a toppled container of blue liquid laundry detergent. Although it has gotten lighter after multiple attempts to remove it, the stain remains!Household Stains
I have been using my ProHeat 2X for the last couple years on my carpet and now there is a residue build up on the carpet. I have rinsed it dozens of times but still has a greasy residue?General Carpet Cleaning
I have cleaned my carpet twice and after a while, about a week, the stain reappears. It is really upsetting. The stains are from my puppy and so I use the steam cleaner but the stain reappers.Pet Stains
I have dog urine stains and odor. I'm looking for an up-right carpet cleaning machine. With so many to choose from, I don't know which one is best. Any suggestions?Pet Stains
I have dropped some carpenter glue on to my carpet and the spot is stiff from the glue. What can I do to remove the glue?Household Stains
I have flat Berber carpeting that I do not have the money to replace. Can you please guide me in the right direction to both the cleaner and cleaning solution?General Carpet Cleaning
I have fruit punch spilled on my tan carpet on my brand new Lincoln that I splurged on. I have tried you stomp and go pads and they have helped so I ordered more but is there anything else I can do?Auto Stains
I have grayish stains on my white linoleum floor and can't seem to get them out--HELP!Bare Floor Cleaning
I have just spilt a cup of black coffee no sugar on out new nylon carpet. All I have done is to pad it gently with a clean dry towel.Food and Beverage Stains
I have light colored carpeting that is six years old. It turned darker in the traffic areas during the first year. What can I use to lighten these traffic areas?General Carpet Cleaning
I have little grayish brown spots all through my carpet and I don’t know where they came from. Any ideas?General Carpet Cleaning
I have noticed a very strong musty smell coming from one area that I have cleaned, that keeps getting stronger. Any suggestions?Household Stains

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Located on the white label above, usually on the back of the machine.

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