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Ask Our Stain Solver

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Ask our Stain Solver

StainSolver_imageBISSELL's Chief Chemist, Eric Hansen, answers your top cleaning questions in our monthly email newsletter. (Don't forget to join our email list!)

Ask him how to remove a specific spot or stain in your home, and you may see his response in a future issue of BISSELL eNews, or right here on our website!

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Question

Category

I sat on my white wool rug with new dark jeans, and the color rubbed off onto the rug. I tried to clean it, but now that it's dry, I see BIG faint yellow spots all over it. What can I do?Household Stains
I shampoo with the ProHeat and use the 2X formula and in a few weeks the spots all come back. Help!General Deep Cleaning
I shampooed my living room carpet and after going one way I went the opposite direction. Since it has dried there are streaks in the carpet. What can I do to fix this problem?General Deep Cleaning
I spilled liquid detergent on my carpet. How can I get it out?Household Stains
I spilled nail polish on my carpet. Went on line and found info to use Windex. Did that and it took out most, but not all AND left a blue tint. I've shampooed but need help!Household Stains
I used Bissell to remove a Slushee stain out of the back seat of my car, but now there is a large spot where the stain remover was. How can I remove that?Auto Stains
I used the Bissell Spot Bot to clean up a pet stain on my Berber carpet. The stain is gone, but now there is a water stain on the carpet. How do I clean that up?General Deep Cleaning
I used the Pet stain cleaner to remove a hair ball stain and it left a ring stains the size of the cleaner. How do I remove that ring?Pet Stains
I used the pro steam cleaner on my berber carpet this weekend with your 2x concentrate. A couple brown spots appeared after deep cleaning?General Deep Cleaning
I'm just wondering, would it be safe to use a carpet cleaner for heavy traffic areas, and it not cause harm to my Bissell vacuum?General Deep Cleaning
I’m cleaning a rental apartment and the previous tenants left the place a mess! How do I treat the stains if I don’t know what they are?General Deep Cleaning
If I have a code b mattress, can I still use pet stain remover to get pee stains out?Household Stains
Is BISSELL's OxyPro Pet Stain Remover for Carpet safe for use on stain master carpet?General Deep Cleaning
Is it best to clean protein stains with hot or cold water?General Deep Cleaning
Is it safe to use the BISSELL PowerSteamer® PowerBrush Select deep cleaner on my wool area rug?General Deep Cleaning
Is there an enzyme cleaner that I could use in my BISSELL carpet cleaner. We just bought the house and the odor is bad. We think there are several areas where there is pet urine.Pet Stains
Is there any hope for getting out lipstick? My kids drew on the carpet with one of mine.Household Stains
Is there any way to clean the dirty tank?General Deep Cleaning
Is there any way to clean urine and other pet stains from a bright colored wool rug? P.S. it stinks!Pet Stains
Just purchased your Pet SpotBot and so far so good. Our main concern however is, what about a dried pet urine stain that is 3” larger than the machine on all sides? How should we handle one this big?Pet Stains
Liquid soap soaked all the way in my carpet. I keep cleaning and rinsing and rinsing, at least 4 different times. The spot is gone, but it comes back within a week or two.Household Stains
Massage oil?Household Stains
Melted butter was spilled on my light tan carpet. What can I do?(2)Food and Beverage Stains
My boyfriend cleaned up a mud stain with a red mechanic rag. They got the mud out but the rag bled and stained to carpet red.Household Stains
My carpet has several yellow stains from cat urine. I had a company clean the carpet but the stains remain. Is there some kind of product I could try or do I need new carpet?Pet Stains

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