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ASK OUR STAIN SOLVER

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Ask our Stain Solver

Ask our Stain Solver

StainSolver_imageBISSELL's Chief Chemist, Eric Hansen, answers your top cleaning questions in our monthly email newsletter. (Don't forget to join our email list!)

Ask him how to remove a specific spot or stain in your home, and you may see his response in a future issue of BISSELL eNews, or right here on our website!

Ask-a-Question

If you’re in need of product support, please contact Customer Care.

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Question

Category

About to use Little Green Pet for 1st time. It came with 2X Pet Stain for Compacts. An 8 oz. sample. What is ratio of water to cleaner and where can I find refill for compact?General Deep Cleaning
After cleaning my carpet with BISSELL Fiber Cleansing advanced formula, some of the concentrate leaked onto the carpet which has left a spot. What can we do to eliminate the tinge?General Deep Cleaning
After every winter, the carpet in my car is a rock solid chunk of carpet, salt, dirt and who knows what else. How can I get it out?Auto Stains
Any help for black permanent marker?Household Stains
Can I use a small steam cleaner on a pillow top mattress?Above-Floor Cleaning
Can I use Bissell 2X Professional Deep Cleaning Formula with my Little Green Clean Machine?General Deep Cleaning
Can I use my BISSELL ProHeat® Turbo to clean my shag rug?General Deep Cleaning
Can I use the bare floor tool on laminate flooring?General Deep Cleaning
Can over-cleaning be hard on your carpeting?General Deep Cleaning
Can the SpotBot be used on a pet stain on a pillow top mattress?Above-Floor Cleaning
Can the steam and sweep be used on laminate flooring?General Deep Cleaning
Can you please suggest something to whiten my almost white carpet? I just recently used the ProHeat 2X® and it removed all the stains, but it still doesn’t look bright and white.General Deep Cleaning
Can you remove rust stains from carpet?Household Stains
Can you use a brush cleaner on Berber carpet?General Deep Cleaning
Can you use vinegar in deep cleaners?General Deep Cleaning
Candle wax?Household Stains
Does peroxide on your formula remove carpet dye?General Deep Cleaning
Eric, I have a huge blood stain on beige carpet which I tried cold water and hydrogen peroxide on I've got some up but not all, is there anything else I can use?Household Stains
Hello, I just purchased BISSELL Lift-Off Steam Mop and I want to ask if I can use chemical solutions or any cleaning potions?General Deep Cleaning
How can I get dried silly putty out of my carpet?Household Stains
How can I get muddy paw prints out of a light colored carpet?Pet Stains
How can I get the shine back in wood floors after steam cleaning?Bare Floor Cleaning
How can I remove a water ring stain from my living room chair? Which I got after I removed the coffee stain.Food and Beverage Stains
How can I remove both pet urine and its smell?Pet Stains
How can I remove coffee stains from light carpet?Food and Beverage Stains

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