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I am trying to clean urine odor out of my carpet, and the cleaner I am using seems not to help, actually after I shampoo the smell is greater.

Answer: Tough urine stains and odors are frustrating!  We definitely have a product that can help.  The BISSELL Pet Stain and Odor Remover has advanced odor elimination technology that will remove the smell.  Spray the area thoroughly, cover with a damp towel and let sit for 48 hours (the enzymes in the formula need a little moisture to keep working).  That should do the trick.
Located on the white label above, usually on the back of the machine.

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