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I have noticed a very strong musty smell coming from one area that I have cleaned, that keeps getting stronger. Any suggestions?

Answer: Musty smells and dark stains – yuck! These are the tell-tale signs of mold and mildew. But don’t worry, there are several ways to refresh your carpet and remove these odors.

Have a carpet cleaner?
If you have a full-size carpet cleaner, use BISSELL Professional Odor Control Formula in the machine to wipe out those nasty, musty malodors. You can also tackle the dark stains by adding BISSELL Oxy Gen2® to the water tank.

Have a portable carpet cleaner?
If you have a portable carpet cleaner, use BISSELL Pet Stain & Odor Formula, which has special odor and cleaning agents to control even mildew odor. If you add BISSELL Oxy Gen2® to the mix, the stains won’t stand a fighting chance either. 

Don't have a carpet cleaner?
For a quick fix, use a convenient spray like BISSELL OxyPro® or OxyPro® Pet to knock out those odors and stains until you can fully carpet clean.

Located on the white label above, usually on the back of the machine.
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