I recently had a rug installed on my stairway leading up to my apartment. It has gotten very discolored with dirt stains over most of it and also has a couple of heavy wax stains. Any suggestions?
Answer: There is hope for removing candle wax! If you do not have a deep cleaner the best recommendation is to spray the candle wax stain thoroughly with Tough Stain Pre-treat for Carpet & Upholstery, this will loosen the stain. Finish with OxyPro® Stain Remover for Carpet, if any remaining color.
If you do have a deep cleaner, the best thing to do is to apply Tough Stain Pre-treat for Carpet & Upholstery to the stain to loosen up the wax. Then try deep cleaning the area with hot water and a portable deep cleaner and Little Green formula or an upright deep cleaner with 2X Professional Deep Cleaning formula. The diluting and flushing action from deep cleaning will be the best way to approach this stain. The hotter the water the better because it dissolves the wax. Tough Stain Pre-treat for Carpet & Upholstery is the key to removing this stain because it is BISSELL’s best grease dissolver, which is what candle wax is made of. If any hint of discoloration remains, apply OxyPro® Stain Remover for Carpet.