I used the pro steam cleaner on my berber carpet this weekend with your 2x concentrate. A couple brown spots appeared after deep cleaning?

Answer: Sounds like you have a bad stain on your hands! When spots reappear, that’s a sign that the spot or stain has gone into the padding below. Here’s what you should do; pretreat the stain with an enzyme action based product such as Pet Stain & Odor Pre-treat for Carpet & Upholstery for 48 hours. Then give your stubborn stain one more go with your upright deep cleaner. 

To make sure you reach the padding of your carpet, run your deep cleaner back and forth over the spot until you no longer see color coming up from the clear nozzle on your deep cleaner. 

After deep cleaning, if spots happen to come back again, just touch it up with OxyPro® and let stand overnight.