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I am using the Bissell Pro heat 2x, pet and foot traffic stains keep coming back after a carpet cleaning, I am using the pet stain remover shampoo

Answer: Sounds like you have a bad stain on your hands! When spots reappear, that’s a sign that the spot or stain has gone into the padding below. Here’s what you should do; pretreat the stain with an enzyme action based product such as Pet Stain & Odor Pre-treat for Carpet & Upholstery for 48 hours. Then give your stubborn stain one more go with your upright carpet cleaner

To make sure you reach the padding of your carpet, run your carpet cleaner back and forth over the spot until you no longer see color coming up from the clear nozzle on your carpet cleaner. Do not over wet your carpet, as this will cause damage to your carpet.

After carpet cleaning, if spots happen to come back again, just touch them up with OxyPro® one more time, and let stand overnight.

Located on the white label above, usually on the back of the machine.

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