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Regarding pet urine stains, it seems all your questions and answers talk about a cleaner with enzyme action. Do you have a product with enzymes that can be used in our new SpotBot Pet?

Answer: Pairing your new SpotBot®Pet with an enzyme action product will effectively remove those pet urine stains! But, it is very important to use these products separately. It is not recommended that you use any formula other than 2X Pet Stain and Odor and Oxy GEN2® with your SpotBot Pet, other formulas have additional ingredients not meant to be delivered through a portable carpet cleaner. Using any other formulas could cause adverse effects to your machine.

The best way to remove urine is to use a cleaner with active enzymes in it, like Pet Stain & Odor Pre-treat for Carpet & Upholstery. After testing the cleaner on an inconspicuous area, apply it on the stains, cover with a wet towel and allow the cleaner to work for 24-48 hours. If kept moist, the enzyme action within the spray will continue to multiply and “eat” the microscopic particles that make up the stain until they are virtually gone.

Follow up by carpet cleaning the carpet with your SpotBot Pet carpet cleaner and Pet Stain & Odor formula for portable carpet cleaners.

Located on the white label above, usually on the back of the machine.

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