After cleaning my carpet with BISSELL Fiber Cleansing advanced formula, some of the concentrate leaked onto the carpet which has left a spot. What can we do to eliminate the tinge?

Answer: Use a portable or upright deep cleaner with warm water only. Rinse back and forth over the affected area until no more foam appears. It’s important to not use any additional formula, just warm water. Watch out for excess foam, you may want to remove excess water as much as possible by emptying the dirty water tank often.