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Ask Our Stain Solver

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My kids spilled their model volcano kit on my beige carpet. I've tried to vacuum it, but it seems to be spreading.

Answer: You’re off to a good start by vacuuming up as much of the powder as possible, but you will have to follow that up with a pre-treatment and carpet cleaner to remove the rest. Pre-treat the area with a solution like OxyPro®, as this oxygen-based spray is terrific for removing color from carpet fibers. After spraying the area thoroughly with OxyPro®, wait about five minutes and then carpet clean the carpet using a machine like the ProHeat 2X® deep cleaneror Lift-Off® deep cleaner. You can use any BISSELL 2X deep cleaning formula in the carpet cleaner, but for the best results I would recommend the 2X Professional deep cleaning formula. This formula has Scotchgard™, which will help color not to cling to your carpet fibers in the future – perhaps helping to control the damage from your children’s next science project.

Located on the white label above, usually on the back of the machine.
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