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I shampoo with the ProHeat and use the 2X formula and in a few weeks the spots all come back. Help!

Answer: Sounds like you have a bad stain on your hands! When spots reappear, that’s a sign that the spot or stain has gone into the padding below. Here’s what you should do; pretreat the stain with an oxy based product such as OxyPro® for 24 hours. Then give your stubborn stains one more go with your upright carpet cleaner

To make sure you reach the padding of your carpet, run your carpet cleaner back and forth over the spot until you no longer see color coming up from the clear nozzle on your carpet cleaner. 

After carpet cleaning, if spots happen to come back again, just touch it up with OxyPro®.

Located on the white label above, usually on the back of the machine.

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