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Answers from our Stain Expert

StainSolver_imageBISSELL's Chief Chemist, Eric Hansen, has answered some of your top cleaning questions! Read them below, or browse and search by topic above. 


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When I use my Bissell carpet cleaner it leaves drops of dirty water and not all come up?General Carpet Cleaning
Where can I buy the wood floor cleaner that comes with the shine and go mop that will work on laminate wood floors? Or what is a good alternative for laminate floors?Bare Floor Cleaning
Which Bissell product can you use on microfiber couches?Above-Floor Cleaning
Which cleaning solution should be used for wool carpet?General Carpet Cleaning
Which of the small steamer products is best for cleaning the grout in my shower? Also, will the same product clean the tile?Household Stains
Which of your machines works on shag carpets?General Carpet Cleaning
Which product do I use with my Bissell Proheat to remove cigarette odors from an upholstered couch?General Carpet Cleaning
While changing my grandsons diaper he jumped down and sat on the floor before it was completed. There is now desitin ointment on the rug leaving a white stain on a dark rug. How can I get this up.Household Stains
Why do pet stains reappear when it's humid?General Carpet Cleaning
Will I be able to get a stain out of my couch that has darkened from my dog laying on it?Pet Stains
Will pretreating remove ground in dirt? If so what product should I use?Household Stains
Won't the scotchgard just wash off when I rinse after the cleaning?General Carpet Cleaning
Ever since we began running our evaporative cooler, stains have been appearing on the carpet. Just on the area that is coming into direct contact with the air flow. Any suggestions?\Ask_Our_Stain_Solver
How do I get berry stains out of my carpet?\Ask_Our_Stain_Solver
How to get pine sap out of carpet and linoleum?\Ask_Our_Stain_Solver
How to get spray paint out of carpet?\Ask_Our_Stain_Solver
I accidentally wasted burnt oil from my oil burner on my carpet. Although the room smells very good, the stain remains. Is there any hope to get out the stain?\Ask_Our_Stain_Solver
I had a bottle of PUREX leak on my beige carpet leaving a round blue stain. I have worked on it with various products, but still have a round darker area on the carpet.\Ask_Our_Stain_Solver
My dog likes those white rawhide chewies. They stain the carpet white. Any suggestions?\Ask_Our_Stain_Solver

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Located on the white label above, usually on the back of the machine.

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