Rated 4 out of 5 by Sue Amazing
Worth the investment. I use to rent one and it was always dirty and had to clean it first. My Bissell is easy to use and the power in the brushes and the suction to remove the water and dirt, unbelievable. My only complaint is that it doesn't let you know when the water tank is empty but I dealt with that. My old carpet looks new and the odor is gone, nothing like a fresh scent when you open the door. Thank you for making a good product.
August 29, 2012
Rated 1 out of 5 by Jim Bob Save your money.
I used this machine twice. The first time it worked fine but this time it leaks under the motor and will not spray out of the jets between the scrubbers. I will never purchase this bissel or any other. I will rent a Rug Docter or have someone do it. So much for made in America.
August 28, 2012
Rated 2 out of 5 by Armiwife Berber Carpet
My machine is not picking up the water off of the berber carpet it just leaves it in there soaked.... we have to have our youngest daughter sit on it in order to suck any of the water up :(
August 25, 2012
Rated 5 out of 5 by jdg Works very well...even on hard floors
I had bought this machine after checking reviews and to replace my worn out Hoover Steam-Vac. I have two cats and there is some 'mistakes' on the floor besides the usual hair.
This machine did very well and far better than the Hoover when it was new. The degree it cleans with less effort is impressive.
But the big thrill was how well it did on hard floors...I did not get it for this but it has proven itself a champ in this area as well.
August 22, 2012
Rated 4 out of 5 by Mari Gasket problem
Machine cleans great but the long rectangular black gasket between the tank lid and the tank bottom (in the front) peeled right off and iI cannot find it in the parts. Will it affect how the machine works? I have only used it twice in the eight months since I bought it as I only live here part time.
August 20, 2012
Rated 5 out of 5 by Jolisa Works Great!
I just got the Proheat 2X home and did my carpet in the Florida room and Wow what a big difference! I had a smaller Bissell that I bought about 15 years ago, that one did good but after I seen this one clean and how well it worked, well lets just say I am very happy I spent the money on a new one. Thanks Bissell!
August 15, 2012
Rated 1 out of 5 by veronica777 dissappointed
loved it the first time I used it. It cleaned my carpet. But the second time around....it didnt spray any water at all. I cleaned it well after the first use...as recommended. It sprays the cleaning solution....but it just sits on the carpet because no water is rinsing the solution. Now I have a giant paper weight sitting in my closet. There goes $200.00 plus dollars down the drain.
August 15, 2012
Rated 4 out of 5 by Pet Mother WOW!
I agree with the other reviews on pros & cons. I have used it on some new carpet and some really old ones and was amazed at how clean they got (dirty water was so disgusting!). My only complaint is how difficult it was to clean up the machine afterwards, but hey, if the carpets are getting so clean, that's OK by me. I love the idea that I can keep the formula tank filled and ready to go, and I also love the long cord. The suction is amazing - I was totally surprised at how quickly the carpets dried. Yes indeed, I would highly recommend this product!
August 14, 2012
Rated 4 out of 5 by jeff_chi Pretty good, even if you don't have pets.
I have both the 2x pet and the older 2x version, the only difference seems to be an additional small plastic filter on the cleaning fluid.
I use them to clean my home and a rental home.
Overall I like it. Does it clean? yes, but follow directions and pre-spot-treat. Keep some minimal amount of fluid in the formula reservoir. Also, go over dirty areas from a couple different directions, otherwise, you may not know that there is still deep stain/dirt.
I think buyers should know some of the negatives:
1) After about 4 years, the brush drive belts broke, and they are not stocked at my local Home-Bigbox. So I had to order online.
2) I can't tell that the attachment water is heated (they say it is)
3) it does leave a lot of "carpet bunnies" behind. Requiring bending over OFTEN to retrieve.
4) for a good full cleaning of the machine after use, you'd better have a phillips screwdriver.
5) I am not quite sure how well the "custom clean dial" that controls the flow of cleaning fluid works, I seem to run out very often and require a lot of rinsing. Additionally, this knob is in an inconvenient location, covered when the handle is up. But, I do like that I don't have to pre-mix and can vary strength "on the fly". This beats some other similar products.
6) I am not at all sure that the "edgesweep" brushes are useful for anything.
Now the positives:
1) The water gets HOT.
2) I really like the 2ndary "halfway" handle for carrying and retrieving the handle off the floor.
3) the whole bladder/reservoir concept works well in my opinion.
4) The hot drying air is aimed well.
5) suction is good (better than adequate)
6) seems like a lot of plastic but is generally elegantly designed. This makes it lighter, the status and cleanliness of water is visible, and it is able to have many features.
7) the "surround suction" seems to work well, never had a problem near walls.
8) The brushes are stiff.
9) my model claims the use of a large amount of "recycled materials" on the box, I like this!
1) has 10 not 12 rows of brushes (not sure this makes a difference)
2) not sure what the "deep reach injection technology" is, mine sprays water/solution on the carpet or brushes, nothing special.
So yeah, go get one. It isn't perfect, but is pretty darn good for the price point.
August 12, 2012
Rated 1 out of 5 by ChiLover Did not last 6 months
I have 2 cats and a dog and shampoo a small apartment twice a month. The brush stopped turning and despite my troubleshooting, could not get it to work. Luckily Walmart gave me full credit when I returned it toward buying a Rug Doctor. I believe this is only good on occasional cleanings and nothing more.
August 7, 2012
Rated 4 out of 5 by Jo Anne proheat 2x mdl 8920
PROS: cleans very well,
27 ft cord!
very quiet for the tye of machine that it is!
hard to maneuver in tight places
dumping the dirty water is messy
belts are difficult to replace
This is my second Bissell
I would recommend this product to a friend, mainly because even after the cons...your carpets are going to be CLEAN!
August 5, 2012
Rated 5 out of 5 by Norma Like new carpets!!!!
After months of debating to buy a new machine or go with aprofessional carpeting cleaning company, I read the reviews and bought the ProHeat 2X Pet. It is fabulous! My 20 yr old carpets look brand new and my back didn't take a beating!
August 4, 2012
Rated 5 out of 5 by AliceD Great machine
I purchased the ProHeat 2X Pet cleaner today to replace my Bissel Powerlifter that I have used happily for years, but was just getting difficult for me to use. I am exceptionally pleased with it's performance. First is is signifcantly less effort to use than the Powerlifter, and much easier on my back! I was able to clean a room in less than 30 minutes. It cleaned fantastically and performed better than I expected. I love it. I would recommend it to anyone who is looking for a good quality upright carpet cleaner.
August 1, 2012
Rated 1 out of 5 by sciencelab Powerful Cleaning but Weak Durability
I just bought the ProHeat2X today, took it home and used it. It was amazing to see how well it was cleaning my carpet. I was smiling the whole team very pleased at how well it was cleaning until 30 minutes into the task it locked up. I suddenly could not push it forward. The front brushes appear to for some reason not want to move. A dragging sound began to sound out if I tried to push the unit forward. I emptied the water, cleaned the brushes, reduced the setting to some less than heavy traffic but the problem continues. It rolls if I have it in the straight up position but soon as I press the foot pedal and tilt it back with the power button on it refuses to roll forward. It appears as though there is nothing I can do. I need my carpet cleaned today so I'm taking it back to the store. Maybe I should have bought a more expensive model? Beats me but I never had a steamer that would only run for 30 minutes before something like this happening.
July 29, 2012
Rated 5 out of 5 by Ray Does A Great Job
With two longhaired Dachshunds the ProHeat 2X had its work cut out for it. I did the main bath and the master bedroom and was very pleased with the results. The rugs were clean, they dried quickly and the dog hair "balls" were not a problem. I would recommend this product to anyone who has pets.
July 27, 2012
Rated 5 out of 5 by Judy Great Machine
People seem to complain about the "furballs" this machine spits out. Little do you realize just how poor your vacuum works. Every rug or carpet I have cleaned this happens. It just proves that it does a better cleaning than the majority of vacuums. This is my second one & I am extremely pleased at how well it cleans carpets in rental homes and my own.
July 26, 2012
Rated 2 out of 5 by Pregnantmommaonacleaningfrenzie Cleans well if you don't mind a trail of dripped dirty water
I was excited to purchase the Proheat 2x Pet cleaner after using my neighbor's Proheat Pet. It cleans well but at random times, not every single pass, but often enough it leaves a trail of dirty water drips in its path. You try and go back over it and it will pick it up but then if you pass over it in the forward motion again you have the same problem all over again. This happens even if I've just emptied the dirty tank and everything. I returned the first one that did this thinking it was simply a defect. Bought another and it does the exact same thing. Now my carpets are clean with brown drip marks all over them. So disappointed.
July 24, 2012
Rated 4 out of 5 by CAH4321 Cleaner Brushes not moving/ problems
I have bought Bissell vaccums in the past and love them! As a gift from family I received a Bissell ProHeat 2x pet carpet cleaner ...(I just tried it for the 1st time and the brushes do not move at all while its depensing water/solution)... the water and solution suctions are just fine...What can I do since I got this as a gift and do not have a receipt to return it?? Where can I take it to be fixed or return to Bissell for replacement?
July 23, 2012
Rated 5 out of 5 by JeepGurl Love it!
I did a lot of research online before choosing this product. Two things made the choice for me, the heat and the 10 brushes. Now I've read a lot of reviews on different carpet cleaners and one of the cons on most of them is that your carpet is still wet. Silly me, knowing I'm putting water on the carpet I really don't have an issue with that. But back on topic. I am not the best at putting things together and did not have an issue with this unit. I purchased this unit because I have three dogs and I thought I had a permanent stain on my berber. I used the Bissell pre-treat spray and the 2X Professional Deep Cleaning formula and in under 15 minutes it looked like brand new. The carpet dried in less than a day and I liked the results so much that I went on cleaning binge. Even tried the attachment for a spot one of my dogs left on my microfiber sofa. I had just applied the monthly flea and tick preventative and she took her seat and left an oily stain. Been trying to get that out for a month. It came out in a matter of minutes. Love, love, love this machine. I just wish it was a tad lighter.
July 13, 2012
Rated 5 out of 5 by suzipoohbear Love it - I am a cleaning fool now!
I have cleaned the carpeting in 5 rooms so far - 2 more to go. Then I plan on cleaning the furniture. This product works great and is saving me money!
July 13, 2012
Rated 4 out of 5 by Yvette Does it work on tile floors?
I used this model at my daughter's home and we like it very much. It really cleans. But I bougth a new one for my home and I want to know if it works in tile floors.
July 12, 2012
Rated 5 out of 5 by Zach & Mike's mom Multi-purpose uses sold me on this product.
After researching many steamers, I chose the Proheat 2X Pet because it's purpose is what I wanted for the carrpet, hardwoods and tile in my home. I'm very pleased with the product - all my floors look great. I haven't used the upholstery cleaning funtion yet, but will this fall. The on-line ordering process and quick delivery were a big benefit and made the purchase
easy and seamless. Great product and Great service.
Highly recommend this product.
July 9, 2012
Rated 5 out of 5 by Dianna50 Cord Holder Fell Off
I was transporting my machine in the trunk of my car. I went to remove it and the top cord holder popped off. I have tried and tried to replace it. The plastic holder is not broke, can you tell me is it suppose to just pop back into place. I have tried several times, but don't want to force it and break the plastic part.
July 8, 2012
Rated 5 out of 5 by TommyT Amazing
Although we do not have any pets, we bought this Proheat 2X Pet machine to replace an aging top-of-the-line Hoover. We had shampooed our family room carpet about one month previous to trying our new machine. We were amazed at how much additional dirt was removed from what we thought was a very clean carpet. Obviously this machine outforms our previous Hoover and we are delighted with our decision to change brands.
July 5, 2012
Rated 1 out of 5 by Amanda Won't spray water!
We own an older model of the Bissell Proheat which broke after 3 uses. We recently got the Proheat 2X Pet as an early wedding gift. I was so excited to use the new cleaner but after I emptied the water once it no longer works. The hand sprayer works just fine but the rest of the unit will not spray any water at all. Very frustrated and refuse to pay money to have this fixed since this is the 2nd unit that has broken.
July 2, 2012
Rated 2 out of 5 by SteveT Pro heat 2
I dont like the water bladder inside the vaccume chamber. I prefered my old bissel with separate tanks because it was easier to clean and you could dump it without dumping the water. It also balls up hair the sweeper missed and wont pick it up.
July 1, 2012
Rated 5 out of 5 by Barbara This really works!
I bought the Proheat 2x to clean my 10 year old carpet which had some very set in stains. I have to admit that I did not expect much. This machine is amazing. My carpet looks so much nicer than it did. The pet stains came out and it is easy to use. I would definitely recommend this cleaner.
June 30, 2012
Rated 2 out of 5 by 2x Proheat buyer 2nd machine same problem
My machine isn't releasing water when I press the handle. I have been reading the reviews of others and notice no one has reported this issue. I had the same problem with the previous one but I just purchased another one because it was two years old so I just assume that I had worn it out but to buy another and have the same issue. Think it's time to switch brands. The rubber did wear out around my floor nozzel so I purchase another one because it wasnt expensive but if this doesn't work in the trash it goes and bye bye Bissell.
June 29, 2012
Rated 5 out of 5 by snooze Best cleaner ever!
I had not had good luck with portable carpet cleaners, so I started hiring pros to do the cleaning. My last 2 experiences were not good, so I decided to try the Proheat 2x Pet cleaner. I could not be happier! With 3 dogs tracking red clay into the house, my carpets get dirty fast. This machine is easy to use, easy to clean and it really gets the job done. I would recommend this product to anyone looking for a reliable carpet cleaner.
June 28, 2012
Rated 5 out of 5 by suzipoohbear Love it!
Used it on upstairs carpet first. Was wonderful - I even managed to put it together (and I am no wiz). The hall and bedroom look and smell great...can't wait until I do the rest of the house...2 more bedrooms and the whole downstairs...plus I may even do the enclosed carpeted porch! I'm a cleaning fanatic with this thing! Then I think I will tackle the couches and chairs!
June 25, 2012