Rated 1 out of 5 by Shelly01 Stopped spraying water
Bought this machine six months ago and used twice and then it stopped spraying water. Last time I will buy a Bissell as this is the second machine this has happened with. I followed all of the suggestions to fix this problem and nothing worked. Junk!
December 2, 2012
Rated 3 out of 5 by cowpatti My other cleaner was better!
I had a older model of this machine and had Great luck! I absolutly wore it out, with my siberian husky who live in the house. Keep my carpet beautiful with puppy mess and puke. It was time to buy another! Newer and better model. If I hadn't trowen away the box and cepit It would have went back to K-Mart! Have had nothing but trouble with this machine. Within the year I bought it! Now it will not Spray the formula and water, on my puppy puke and mess. I have to get a pan of hot water to trow on the mess it works then and picks uo the mess! we chased it down but cannot figure what we need to repair it! Cannot aford a Tech to repair and shouldn't have to for the money it cost me!
November 19, 2012
Rated 5 out of 5 by terrydog never rent a cleaner again
a fantastic product. picks up dirt verry well, and leaves a rather dry carpet. the long extention hose works great. car interiors, bedding, stairs etc..
i even use this cleaner for my kitchen floor. i am going to order the squeege, and crevis tools.
worth every dime. also easy to carry and refill tank. profession results on hand. i have two dogs that are not allways perfect. yes, it does make cleaning more fun.
November 19, 2012
Rated 5 out of 5 by PeanutButterNJelly Designed to last
I have had this product for over 5 years and although I am slightly jealous of the larger capacity and improved features of the newer models, my Bissell Proheat is still going strong. It has been through some rough times of moving companies, chewing labradors and children (cleaning up messes and putting her away dirty). Through it all, bissell has always had the easy to replace parts available at relatively low cost. Thanks bissell for keeping this messy family clean!
November 17, 2012
Rated 5 out of 5 by Kids and pets Real Happy with this cleaner
I have 4 grand daughters along with 2 dogs and one ate rat poision and was sick and tried my expensive cleaner with NO luck. So I bought this cleaner and it cleaned the mess with one cleaner. Now the carpets are soft and clean.
November 14, 2012
Rated 5 out of 5 by Rev.Dave This is a "Great" machine
These Pro Heat 2X cleaners are the best on the market.
Im on my 2ond one and it works as good if not better than the first. My first 2X is about 5 yrs old and it still runs and cleans the carpet. The only reason why I bought a new one is because I put the old one through world war and it looks pretty beat up so I'll use the old one for upstairs and the new one for down. Yea, I had to replace 2 belts and the front plastic over the years but for a couple extra bucks and a little instalation I was back in business and like I said, it's still kickin!
November 6, 2012
Rated 5 out of 5 by RogerDodger A great product indeed
This is my second one. I lost the other in a custody battle. My wife and I are separated and I kept the Dyson vacuum and she took the Bissell carpet cleaner. I wasn't totally impressed with the cleaner solution that came with the carpet cleaner, but Bissell makes a large assortment of great floor cleaning solutions. You may have to experiment to find the one that works best for you. I've always bought cheap cleaners. I feel like a own the perfect pair for keeping my carpet in pristine condition. Suction power and the awesome beater bar makes it a great product that I would highly recommend.
November 4, 2012
Rated 5 out of 5 by Ally 57 Cleaned great
I have just recently purchased the 2 X and cleaned a huge family room that had pet stains. Did use the stain spray. Couldn't believe how clean it got the carpet. Have a large brown lab and the cleaner even got up all the dog hairs imbedded in the carpet. Very pleased with the product and the ease of use. Carpet feels great on bare feet. Carpet color is a light beige and it looked new when I was done.
November 3, 2012
Rated 2 out of 5 by Barbie45 Disappointed Big Time
I bought this machine because I now have my granddaughters and they are messy. They messed up my carpet in the bedroom and the Bissell didn't do the trick. I pulled it back and forth several times and it didn't remove the stains. It's just taking up space I don't have in my house. If I had not thrown away the box and receipt, thinking I would like it, I would have sent it back.
October 29, 2012
Rated 5 out of 5 by Klyde Great Machine
We bought this to replace our old Proheat Clearview that had worn out. It's hard to imagine how clean our old carpets are now compared to before. The dirty water was absolutely black, and the carpet looks and feels like new. It did an amazing job of fluffing the pile while it was cleaning. It was easy to assemble, took all of 5 minutes to make it ready to use, everything snaps together and just a few phillips screws keep it together.
It mistakenly came with a sample of "Professional" formula instead of the pet formula, but the pro formula works great.
This was the best purchase we have made in years!
October 21, 2012
Rated 1 out of 5 by Ole Engineering problem
Assembling this machine was a pain. The screws are not long enough to reach the intended holes. Also, my machine came with one missing screw. I'll see how it works without complete assembly.
October 19, 2012
Rated 1 out of 5 by Mr. President Breaks easy
We owned a pro heat cleaner that stopped dispensing water that was almost 2 years old. We purchased this pet 2x to replace it and within 4 months the same problem occurred in the new cleaner. Going to try to have them both warranty serviced but stay away from this!
October 19, 2012
Rated 5 out of 5 by CrazyDogLady What dogs?
I moved out of my boyfriend's place because my 3 dogs and all their funk stressed him out. Had I bought this sooner, we might still be living together. LOL. Between us, we own 3 properties. I have now used this on 2 of them. IT. IS. AMAZING. This saved me $2000! This thing defunkified the carpeting in my basement well enough that I did not have to buy new carpeting in order to convince my roommate to move in. She was happy with it after it was cleaned with my Bissell. It's 13 year old berber and it looks great now. I've had the basement carpet professionally cleaned in the past, and I will NEVER pay for professional cleaning again. The Bissell does such a better job. I also used it to de-dogify my boyfriend's condo. He is ecstatic. There is no trace of dog left in his condo's carpeting ANYWHERE. OH! And his daughter used to clean the carpet with her Rainbow - the Bissell laid the SMACK DOWN on the Rainbow for deep carpet cleaning!!! It got out stains the Rainbow didn't even put a dent in. Stick to vacuuming, Rainbow! I just ordered the Bissell Lift Off Steam Mop. I can't wait to go crazy with it!!!
October 17, 2012
Rated 5 out of 5 by Jessica Great machine
I haven't had this machine for very long and I've used it on my living room on the worst carpet ever with messes from my fur children. It looks like brand new carpet. I plan to do the rest of the house this weekend. Hopefully it all turns out as nice.
October 16, 2012
Rated 2 out of 5 by ldp Suction and tools are a problem
I have used my machine only about 10 times over the last two years and mostly for a room at a time, not a whole house. It no longer sucks up the water as well as it did when new. I have spent about half what I paid at the repair shop for this problem, but it wasn't fixed. The water bladder will be completely empty, but there will be very little dirty water to empty, so I am going to stop using it.
Also, the hand hose for attachments and the plastic frame that the hose wraps around is constantly falling off while I am trying to do the floor. The plastic seems too flimsy to stay locked into place and this is very irritating.
October 15, 2012
Rated 4 out of 5 by Alan Excellent Unit, but. . .
I have owned four of these units. they clean well both in the floor mode as well as using the accessory tools. Their one fault is durability. I expect a unit which is used once a month to last more than two years assuming the cleaning time per month is about four hours. The failure mode is it stops sucking up the moisture in the floor setting. This item would be worth five stars if it lasted longer or had a longer warranty. I have and would recommend this product to a friend.
October 8, 2012
Rated 3 out of 5 by bear 8920 pro heat 2x
cant get the sparys to spray, it works on hand brush
October 4, 2012
Rated 5 out of 5 by DD Did the job perfectly!
I bought this machine after my cat died from a long illness which left behind a terrible mess on my wall to wall carpeting upstairs. Urine, vomit, blood, and diarrhea. I used this with the steam cleaner solution and their pet solution and when I was done the carpets looked brand new. Not a stain anywhere. The real test came when the other kittens were finally allowed to go upstairs and none of them marked their territory. This was my goal and Bissell got me there. The machine is a breeze to use and operate, the carpets dried quickly, and I couldn't be happier with the results.
September 27, 2012
Rated 5 out of 5 by Russ A. the best I have ever owned
The results I get in my home from this product are first rate. I have owned previous Bissell models, a Kirby system, and a Hoover cleaner but they do not compare to this model.
September 23, 2012
Rated 5 out of 5 by Becky Great machine
The proheat 2x pet got stains up from 5 years of dogs prior to our moving in. The light beige carpet looked gray when we moved in and is now back to it's original look. Not enough good could be said about how the wonder machine worked. Great for quick cleanups on carpet and wood floors. Thanks for making such a great product.
September 23, 2012
Rated 5 out of 5 by Scotty1961 VERY SATISFIED
We just purchased our ProHeat 2x Pet. We have light colored carpet...the ProHeat brought up stains and now it looks like new. We have 2 puppies, a 7 month old Schnauzer and a 8 month old Carin Terrior. We are on the final stages of potty training, but just had a #2 messy accident. Luckily we had the ProHeat in the closet...on the cream colored carpeting you can't tell what happened. We LOVE IT!!
September 19, 2012
Rated 3 out of 5 by Mark Second Pro2x that I owned
I purchased a proHeat 2X 8 years ago and it worked great for three years. After 3 years, I had to replace the motor; after 7 years the cleaning solution would not dispence by using the trigger ( I had to mix the solution with the water tank). When using the floor cleaner the suction works great. However, when I use the carpet cleaner I am not getting sufficient suction to pick up the excess water. I hope my new one lasts longer than 8 years.
September 17, 2012
Rated 5 out of 5 by onewildyorkie Impressed
Have an older dog who is prone to more accidents lately. Usually rent a "proffessional" cleaner. Decided to buy our own since having it around would be less hassle. I picked this up as a floor model, with no manual. I got it home and it was very easy to figure out. Used the 2x cleaning solutuion along with the spot solution and I will tell you, it cleaned every spot the others left behind. Carpet looks great. Had a competitors model years ago and it didn't clean at all and was hesitant to buy this. I am glad we made the purchase. Does a great job, easy to use and move around. 2x pet solution is the best cleaner I have seen. Small holding tank, so you need to empty the water more frequently, but that is a minor draw back.
September 17, 2012
Rated 5 out of 5 by bob this product has great cleaning properties
I found it got carpet extremely clean and pet hair-free.
It has easy to follow instructions,took little time to clean a large surface area.If I had to change anything,I would like to see a rotation type hand wand and a retractable power cord.
September 15, 2012
Rated 5 out of 5 by ed great machine
We purchased this product to replace an older machine. Instructions were easy to understand. Cleaned better than most professional cleaners have done. I would recomend this product for anyone who wants to clean their own carpets
September 12, 2012
Rated 1 out of 5 by Leashad Don't waste your money
I purchased this 'deep cleaner' a little over a year ago, to replace a previous Bissell that continued to burn through rubber parts. The only thing I liked about the previous cleaner was that the tank was bigger to hold more cleaning solutions. This one has a smaller tank, and after filling it up with water and cleaning solution (the recommended Bissell carpet formula), I find that I get MAYBE 3 minutes of cleaning, then the floater causes the cleaner to stop putting down AND picking up the solution that is in the carpet. This means that I have to dump out the water in the tank (both CLEAN AND DIRTY water, and the cleaning solution in the tank), and start over again. So, where before I could clean my entire house in less than an hour, it takes me almost the same amount of time to clean the living room. I HATE IT!
The hose that comes attached for 'spot' cleaning is constantly falling off , so I have to hold the hose, the cord, and the handle in order to 'clean' the carpet. As I type this, I am looking at the OTHER half of the living room carpet that I still have to clean, and I started this mess almost an hour ago. This is a bad product. Don't waste your time or money. Do like I wish I had done originally- put the money towards having someone professional in to clean the carpet. Or, rent one from the store. Or use this cleaner for spot cleaning only. Better yet, look into another manufacturer. As a whole house cleaner, this Bissell misses the mark.
September 8, 2012
Rated 5 out of 5 by Virginia1224 Carpet Cleaner
I love the Proheat2x Pet Carpet Cleaner. It is amazing and easy to clean the machine after use. I use the first Bissell carpet cleaner with heat and the Proheat2X Pet has improved from the first product I used in the past. It cleans up unbeliveable dirt. It seems as this product get all the water out and carpet feel dry hours later instead of days. I am happy I made the decision to purchase this product.
September 6, 2012
Rated 5 out of 5 by Denny Great Cleaner
This is the first cleaner I have ever purchased.I persued this cleaner because I saw my friends carpeting and asked who they had clean it. when they told me they did I asked what brand did they use.THey told me they had a Bissell.The Bissell was easy to assemble and after using it once my carpeting came cleaner than the last two different professonals that had cleaned my carpeting. I am one happy camper!
September 4, 2012
Rated 5 out of 5 by dnarekim017 This product easy to use
I am very please with the simple way to use this cleaner and it did a very good job
September 4, 2012
Rated 5 out of 5 by Carol Proheat 2x Pet
I have had my bissell for about 3 1/2 years now and it hasn't failed me yet. I have used it to clean all my rugs and even the furniture. I have a dog and 6 cats so I need a machine that will do the job. I do as advised, run clean hot water thru both tanks and haven't had any problems with spraying or suction. I also have the Bissell pro heat small cleaner that I use for small accidents and quick cleanups. It works great also.
September 2, 2012