Rated 3 out of 5 by hotsauce fustrated
I have a puppy. it seems like when i shampoo the carpet the smell becomes worse for a couple of days. I am also very curious why the water/solution tank seems to release the mixture very slowly. I go through three tanks of rinse water before i have to refill the cleaning solution tank. Is that normal ?
February 23, 2013
Rated 1 out of 5 by vicki53 Disappointed
We bought the Pro heat 2x about a year ago and have had issues with the two main brushes not spinning and the belts are not broken. We don't use it a lot we only have a few areas in our home with carpet, so it is not excessive use that caused it to quit working. We don't know whether to throw it away at this point because it is to late to return it. Please advise.
February 17, 2013
Rated 5 out of 5 by gardener Most Pleased
This is a brilliant product. Loved having the hand brush and the crevice tool. The pet formula killed the scent left by our old, now deceased cat. Our 14 year old carpet looks like new. Granted I did a lot of the work on my hands and knees and it took 3 hours, but I am super pleased!
February 17, 2013
Rated 5 out of 5 by Jack No Pets
I just use it for the first time this weekend and it worked better then expected. We do not have any pets but it was a good price.
February 17, 2013
Rated 5 out of 5 by CynthiaHall108 Now I'm Stain Free!!
Just bought this product today! I also own the Pet Vacuum. I cleaned every single room in this house and I have two dogs: German Shepherd & Chihuahua. They occasionally make a mess and they did end up leaving stains. Once I used the product the stains were gone and it was professionally clean! I honesly couldn't believe how clean my carpet was! I live in the west, so it got alot of the dirt out of the carpet too! It was light and easy to use! I recommend everyone to get this product! It's awesome!
February 10, 2013
Rated 5 out of 5 by mjtddws Amazed and love this bissell
I absolutely love this product. I cleaned all the carpeted areas in my house and it looks like a professional came and cleaned my carpet. I honestly didn't know if anything could get the stations out of my carpet because of the prior tenants. I tried a rig doctor and it helped but stains showed back up. So i figured i would do some research and i found the bissell and decided why not? It took out every stain and none have shown back up. I love this product
February 7, 2013
Rated 4 out of 5 by maryann All around good household shampooer
I purchased this machine over 10 years ago, and it saved me a ton of money over store rentals. The only issues I had were the size of the water tank (my carpets picked up a LOT of dirt - we lived on a ranch) and eventually, the machine lost suction power. But for the price of the machine, and the years of use, it was well worth the investment. I'm purchasing my second Bissell machine, this week!
February 7, 2013
Rated 5 out of 5 by Happy Cleaner Great Product
This carpet cleaner is amazing. My carpets are three years old and I have two dogs who sometimes make a mess. The carpet cleaner pulled so much dirt out of my carpets that the water was filthy. Another plus is that it's light weight which makes it easy for me to take to my kids home and help with their cleaning. Very happy with the product and would recommend to anyone in doubt.
February 3, 2013
Rated 5 out of 5 by VickiS Cleans better than last professional cleaning!!
Excellent product. Easy to assemble and easy to use. Brushes clean well and remove stains. Love the extra boost of heat for cleaning. I have pets and the ProHeat 2X Pet is the best carpet cleaner I have had to date. Had no problem cleaning and drying the carpets. Carpets are cleaner and smell fresher than the last "green" professional cleaning done on the same areas. Would definitely recommend and purchase again.
February 3, 2013
Rated 4 out of 5 by Old Cat First Time User
I am a first time user of a Bissell carpet cleaner. I have to be honest it work very good on this beige carpet I had not cleaned for two years. Assembly was simple, and just the ease of use and not complicated at all, as the book said be sure to pick up the hair balls, because they will leave a streak. if you try suck them up after it dries. I am not sure about the heater, and I also like the easy clean up of the unit. I would recommend this product. Now I will see how long I will own it.
February 2, 2013
Rated 4 out of 5 by loverson Very User Friendly
Just purchased today and used it to clean living room carpet that had not been cleaned since installed seven years ago. It did a great job. A little heavy, but when considering the water it holds, it's understandable. I like that it's easy to fill water and cleaner containers. Also it is very easy to clean. Just what I was looking for, something that does a decent job, but not so cumbersome I can’t handle it. I would be happy to recommend to others.
January 30, 2013
Rated 5 out of 5 by Joy My Bissell is great
I cleaned 2 bedrooms and a living/dining room area in about 3 hours went over once to get more of the water out and the carpets were dried the next day when I got up. I have nothing but good to say about this model ProHeat 2X® Pet, carpets sure do look good when they are clean. Thanks for making such a good product.
January 27, 2013
Rated 5 out of 5 by PINK62 LOVE!!!!!!!!
i WAS SO THRILLED WHEN THE GREESE ON MY CARPET CAME OUT JUST LOVE THIS CLEANER.
January 24, 2013
Rated 3 out of 5 by ka Not that impressed with this model
I accidentally broke the waste water container on my 5 year old model. BISSELL doesn't stock the part so I was forced to purchase this ProHeat 2X Pet. The water does not get hot as far as I can tell and worst of all it soaks the carpet. I spent hours extracting dirty water out of the carpet which very quickly becomes sour and smelly. This model is not self propelled as my other cheaper model was. It made a lot of extra work for me and that turned this into a 3 day job because I had to clean the smell out at least 4 times and wait for the carpet to dry. Original I started out just wanting to freshen up some barely soiled carpet.
Not impressed at all with this particular model. Thought it was going to be an upgrade from the other model I owned and in fact I'm sorry I bought this one.
January 21, 2013
Rated 5 out of 5 by foxymom2 Great Machine
I recently purchased this unit, on line. I choose it because I had had a Bissell before and liked it very much. It was time for a new machine! We have dogs- so my carpet gets dirty. The machine was easy to put together took just a few minutes. I like the one-water tank and found the new design slightly better than my old one. I used the cleaner given, I like that you now mix-it with hot water, I don't believe my old machine did that. It worked great! I got a LOT of dirt, crud out. I did the clear-water rinse as recommended and that was even better! I could see the soap/dirty water just being pulled out. Carpet was damp but not "soaked".
January 21, 2013
Rated 5 out of 5 by liscubed A great home cleaner
I just bought the ProHeat 2X Pet cleaner. I owned a Bissell cleaner before and loved it. It gave out on me and I was suprised to see on my records that it was 12 years old and never needed anything, not even a belt in all that time. That one was already assembled when I bought it, so I was concerned how much trouble this one would be to put together. Not a problem! One screw was a bit hard to start, but my Hubby has stronger hands than me and he got er' done. Three screws to attach the handle. 2 more for the hose hanger and you are done! The cleaner that came with it cleaned my daughters 11x12 room with no leftover. The machine is heavy to move around on thick plush carpet but I would expect that. I walk it forward with the handle on my hip and then pull it back. Turns are a challenge since I had to go around a bed, desk and dresser. It got out all the stains in the carpet even the soda pop that was spilled and dried who knows when. I tried out the hand held wand on that pop stain since it was up against the baseboard and the machine only gets to within about 2 inches of the wall. It worked great once I remembered the handle of the machine must be fully upright for it to work. I then took the unit into the bathroon to rinse the wand and hose before it would have a chance to dry at all. I just rinsed it under running water, and sucked up water from the sink to rinse the hose out. It's a nice touch having the hose clear so you can see if you have all the water out of it. I like the all in one tank. Easy to fill and empty. The carrying handle is nice. I can get it up and down the stairs myself. My old one didn't have that. Cleaning the machine would be easier outside with a garden hose, but it's January and had to be done inside. I chose this machine because of my success with my old one and the reviews on this one. Most of the negative reviews made me think the machine hadn't been rinsed enough when they were done using it. I always run clear water rinse after shampooing just as I would rinse clothes after washing. It dosen't make sense to leave soap in the carpet. By doing this, soap is not left in the lines to risk it drying and pluging up the unit. The shower works well to rinse the bottom off and the brushes. I was able to rinse out everything else in the sink. Love this machine. Sadly I discovered Wal-Mart had it in store for $30 less than I paid online. Oh well..
January 13, 2013
Rated 1 out of 5 by Moesmom Bad Experience
My machine left more dirt on my carpet after cleaning it with my new Proheat 2X. It wasn't sucking up the water. After trying to fix it to no avail, they replaced my machine and my new one works much better. The worst part is cleaning the machine after use. You have to unscrew several section in order to clean the dirt out otherwise, the next time you use your machine all the dirt will come out on your carpet. I have light beige carpet and the machine just doesn't get it as clean as I would like it too.
January 7, 2013
Rated 5 out of 5 by Durango82520 Amazing Performance! Dirt-B-Gone!
Hi folks! Wow! This is a great product! I purchased my Bissell ProHeat2 Pet carpet cleaner from HSN. I have had my carpet cleaner for 3 days and I have used it 4 times. I'm impressed with the quality and performance, especially the suction performance. I like to use the Tough-Stain Pre-Treat formula as well as Professional Deep Cleaning formula. My carpets smell (and look) great once they're dry. I have taken a part my unit several times to clean the peices. I'm pleased with the ease of doing that--usually with other products it is a nightmare to take a part, clean, and re-assemble. I am very satisfied with my purchase. Oh yeah... the two hand-tools are fantstic! A+
January 7, 2013
Rated 5 out of 5 by Igor I like this product
I received ProHeat 2X at 12/21/2012 and start clean up my carpet and rag that didn.t clean up about 7 years. It was not easy, as I had no experience how to do this in easy way. But soon I found way not to be exhausted, Within tree days I made deep clean up carpet in 2 rooms and rag 11x 8 feet. Result was astonishing, my wife was very satisfied with such result. In a month I will try to make wet cleaning. Before I vacuum my carpet one per mounth, as vacuum cleaner is heavy for my wife we are over 75. Between my cleaning, my wife using every day wireless brush to clean up carpet.
I recommend this mashine.
January 2, 2013
Rated 5 out of 5 by Lissa Bissell really does have better way!
If you're like me, your dog probably doesn't wipe his paws at the door. I have been renting a carpet cleaner nearly monthly for a few years and I will NEVER go back!
This cleaner was very maneuverable unlike the rentals, and the lightweight design made cleaning much less painful. The clean water and dirty water go into the same "tank" (separated by a bladder) which is very easy to remove from the cleaner, empty, and refill (unlike the bucket style tanks in many other machines). The water tank and formula tanks are separate, so you don't have to remix the formula every time you refill the water tank.
The custom clean knob is very beneficial as well. I used the "high traffic" setting on stains that other machines and solutions have failed to remove, and they came up easily.
Some of the reviews I read complained of the Bissell leaving "fur balls" all over the carpets. While I did have this experience, I would much rather do a quick vacuum after I finish cleaning than the machine simply run over the fur like many other deep cleaners do, or clog up my machine.
All in all, this is the easiest machine I have ever used. Despite how often I have always deep cleaned my carpets, I could not believe how much of a difference the Bissell made. I am looking forward to enjoying my Proheat 2X Pet for years to come!
Cons: my dog hates it. It is like the vacuum's scarier cousin!
December 30, 2012
Rated 5 out of 5 by TJ Greatest cleaner ever
With 2 dogs and 2 cats one can only imagine the hair and dirt problem. This machine cleaned it all with ease and it all looks like new once again. Would I recommend this machine?, you betcha, already have and they have already bought it. My next purchase for my machine is the powered unit for my furniture.
December 27, 2012
Rated 5 out of 5 by scgurl185 Awesome!!!!!
We have always rented rug store cleaners to clean our carpets but we just bought our new home and we felt like investing in our own would be the best. After reading tons of reviews of brands and types we chose this one. And we are SO glad we did! It's AMAZING!!! Our carpets look as good as they did 6 months ago when we moved in. We have a cat and she tends to throw up ONLY on our carpets and even though we have cleaned the stains you could still see them. You can't anymore. It's the best thing we've ever purchased!! Our vacuum is on it's last leg and we had out sights set on a more pricey brand but after the amazing results with this rug cleaner we're sticking with Bissell. Can't wait!!
December 27, 2012
Rated 5 out of 5 by donna777 amazing!
I normally would not term a carpet cleaner amazing but I'm going to do this one. I had a cheapie unit that was doing a 1 or 2 star job. It did what it needed to for the spills and pet messes. It died this week and we bought this cleaner from Bissell. It has only been a week since I used the cheapie cleaner and I vacuumed thoroughly prior to using the new one for the first time. I still had handfuls and handfuls of dirt and fur that came out of the carpet. The dirty water was dark chocolate brown.
I like the design overall except for filling the clean water tank. The fill spout cannot be filled in the tub and it is too tall to fill in the bathroom sink. It works well in the kitchen sink. I Iike that I can switch over to rinse without refilling the tank or wasting cleaning solution.
My only other comment is....it is rather heavy to move... especially to carry up and down stairs.
I realize the need for being heavy but if it is possible to make it lighter it would be better. I would give it 4.5 to 5 stars overall and I am very pleased with this product.
December 20, 2012
Rated 1 out of 5 by Hoover02 Worst Product Ever!
Handheld tool cheaply made, broke easily. Half the time it doesn't spray the water. No suction when using it on the carpets. I did clean it out but nothing made it work. It's in the trash. I will never buy Bissel again!
December 19, 2012
Rated 5 out of 5 by Bob Great product.............
Cleaned carpets today for first time........very easy to use and handle.Carpets look like new after cleaning but are several years old. Would recomend highly.Good price also. Pro 2x number one in my book. JUST A GREAT CLEANING MACHINE......
December 17, 2012
Rated 5 out of 5 by homeowner with messy occupants Impressive!
I'm so pleased! Rugs that my husband had before we married - eg very very dirty - cleaned up like new! I was so concerned that this product would be too subtle to notice clean, but the results are impressive. I'm so pleased that I've ordered the hard floor attachement, which I am happy is nicely inexpensive so I can get my tile floors as clean as my carpets. I have an indoor/outdoor dog (and husband), so surfaces get dirty. Now I can clean as required, easily and affectively, instead of shelling out $hundreds for pro cleaners - that don't always do a good job anyway. Nice to see a superior product that actually lives up to advertising!
December 17, 2012
Rated 1 out of 5 by ld pro heat 2x pet
I bought this item based on the name brand hoping to use it more than 5 times. The spray feature and suction no longer work. I have tried to contact bissell to have them replace the unit before my one year warranty is up. They sent me instructions on how to fix it and no luck. I would not recommend bissell
December 16, 2012
Rated 5 out of 5 by Cliff01 Amazing!!!!!
I just brought my wife the bissell pro heat 2x, because we have big dogs. Well looking at the room the dogs are in the rug was light blue. After months of dogs stuff and spills the carpet looked like it was ready to be replaced. I saw an ad for the cleaner online and decided lets try it, what can we lose. After my purchase we go home and put the unit together(which was only putting in 3 screws). I fill the unit and get to cleaning. In min's you can see the difference. After going over the carpet 2 times and one water rinse. The carpet looks like we just put it down. The unit is amazing!!!!! Thank you Bissell for creating an amazing machine.
December 14, 2012
Rated 1 out of 5 by ShanMan great disappointment
zero stars more like it. worked great right up until it didn't work at all. used maybe 6 or 7 times in 5 years. a luxory that we cannot afford to replace. we expected more.
December 12, 2012
Rated 5 out of 5 by Paula B Very Happy With My Bissell
After reading the reviews on this site, I decided to purchase the Pro Heat Bissell Deep Cleaner. I used it for the first time today, and I am very happy with the performance and ease of use. It picked up plenty of the dirty water and my carpet looks great. This machine is much easier to use than the Rug Doctors that I have rented in the past. Thrilled to be able to use this machine whenever my carpets need it now.
December 4, 2012