Rated 1 out of 5 by Darrett ProHeat 2X® Pet Deep Cleaner 9200P
This product is pretty flawed in a few aspects. The plastic latch which separates the tanks breaks very easily. It should have been engineered with some embedded metal to increase longevity. The machine is hard to clean if pet hair and other gunk get into the machine's wells. Also, the tank that holds the cleaning solution drains out completely in less than a day, without any usage whatsoever. Lastly, the tank should be bigger, so as to not have to constantly pour out water. I am very disappointed in this product.
November 16, 2013
Rated 2 out of 5 by GACIF A well designed machine to trust in but has flaws
The ProHeat 2x 9200A is a great featured machine for a great price! We bought it hoping for outstanding performance from its powerful motor. Coming from an electro-mechanical background, I was very pleased how it cleaned our carpet with three dogs. All dogs are house trained, but there are hair issues.
We used the machine a total of six times in the past two years. The second time we used the machine it started to malfunction and leaks in which I repaired. The third time one of the screws housing unit broke and the brush failed to rotate. I repaired that as well. I also noticed the water heater feature didn't keep the water hot or warm but there is nothing I can do about it. And now the machine is failing to have suction because of the pieces not coupling properly together for a tight fit. I ordered the parts to get a better fit. I still believe in this machine because of its beautiful design and hope to get more usage with this machine.
October 31, 2013
Rated 1 out of 5 by mrteachme Great product for first 20 minutes. . .
I bought this unit to replace my 10 yr old unit from the competitior that was still working minus some broken tank locks/latches. Not wanting to invest in a 10 yr old unit, I thought something new would be a treat. The Bissell Pro Heat 2X unit worked great for 20 minutes and then the mess started. The internal sprayer/trigger control broke and the sprayer remained stuck on and never shut off again. I returned it the next day and was thankful for all these reviews to prevent me from purchasing another one. The FAQ solution for this particualr problem is to take the unit to a qualified technician. No one should have to do that after 20 minutes of use ! There is no excuse, bottom line.
October 6, 2013
Rated 4 out of 5 by DPenner Constantly Spraying Water From Base
Product is good have had Bissell's for over 20 years but this new Bissell 2x pro Pet I have had problems with the base of the shampooer is constantly spraying water once you set the dial even in the hand tool mode. I have checked everything over and cleaned everything and I cant find anything wrong with it so I am at a loss as to why it is doing that. I do not have a problem with it sucking up water but this is the first time I have had this problem with this product. Please advise me on what to check or what to look for cause its aggravating to have soaked carpets when I use it and it is none usable at this point.
October 3, 2013
Rated 5 out of 5 by NMgal Better than professional cleaner
Have had such bad luck with hiring good professional cleaner ,decided to buy the Bissell mainly because of their reputation.
Loved the job it did. Easy to use and left our carpet clean and soft. Can't wait to see how it does on the tile floor!
September 7, 2013
Rated 1 out of 5 by Tom No Spray
We have used our Bissel Pro Heat (with only Bissell cleaners) a total of about 10 times and EVERY time it has given us problems. Most of the time it sprays intermittently or refuses to spray at all from either one or neither of the options. The last two times we used it, I disassembled it and cleaned all the lines and spray tips and it sprayed great when tested, but when trying to do the real thing, it quits!! We, also, made the mistake of buying a Bissell portable machine which worked about 5 times and then quit spraying altogether, so we ended up tossing it ..... I guess they are made to be disposable! I think that we have spent enough money on Bissell products! And, yes, both cleaners were new when we purchased them.
September 5, 2013
Rated 1 out of 5 by 03Corvette Product performance was disappointing
Purchased this product Oct. 2012 and cleaned three rooms of carpeting. Worked great and was pleased with results. Then in August 2013 I tried to clean more carpeting and discovered the lift off water and dirty water tank would not seal which caused loss of suction. I recently returned the product for a full refund.
August 19, 2013
Rated 5 out of 5 by Deb1969 Very Happy With My New Carpet Cleaner
This is the first time I have cleaned my own carpets. I shopped around and decided to purchase the Bissell ProHeat 2X Pet Deep Cleaner. I am VERY happy with it. It is very easy to handle and does a wonderful job cleaning my carpets. It even got out a stain that professional carpet cleaners (twice) told me would never come out. It is actually easier to handle than my Bissell Vacuum cleaner. My only complaint is having to take it all apart to clean the rollers, etc. I wish there was an easier way to do that. Great product, from a great company.
August 1, 2013