Rated 4 out of 5 by VexorgTR Does a fine job
I bought this unit as a Refurb, and got a great price.
My prior machine was a bit too small for our home's needs.
Things I like....
1. Water/solution stays nice and warm....
2. I can clean a good amount of area before I have to stop and dump it out.
3. Spots come out that did not with the previous machine.
4. Pressure spray... the other machine (upright# worked on gravity.
5. Not very noisy.
Suggestions for improvement
1. A bit more detail in the manual could help with troubleshooting issues.
2. A few lint/hair balls surface after cleaning, and they don't end up in the machine #although not hard to pick up/vacuum
3. the "tank full" triggers a bit easy if the machine is moved quickly...
4. I wish it had faster disassembly for machine cleaning.
Overall, I like it, and hope it holds up. I'm fairly handy and savvy with this kind of stuff..
May 31, 2013
Rated 2 out of 5 by Dzeu Wet carpets!
I've used it maybe 10 times. It's worked ok, however,
#1.it's a HUGE pain to clean the rollers. I had to unscrew all of the clear plastic parts that encase the rollers to clean it out. It's get all gunked up with carpet fibers.
#2. Since the 1st time I've used it, when I turn the machine off, it drips water/solution underneath it. I've had to have a plastic bag nearby to quickly put
underneath it each time I need to turn it off.
#3. It stopped sucking up water lastnight! Left my carpets all wet!
May 31, 2013
Rated 1 out of 5 by Karen Just bought it today and does not work
On the carpet cleaning side it does not work have done all the steps and does not spray water unless through the tool. I pay over a 100 bucks for a glorified vacuum cleaner by bissell instead of a steam cleaner.... Before bissell sends me this steps to fix it DONE IT..... IT DOES NOT WORK.... Parts and service center WHY I JUST BOUGHT IT BRAND NEW.... at this point I will not buy any more bissell steam cleaners especially when they do not work.
May 27, 2013
Rated 1 out of 5 by Mike54 Proheat 2X
I have owned this cleaner approximately 6 month and have used it less than 5 times and it does not spray out any cleaning solution or water. I have owned other Bissell carpet cleaners and they worked fine. I tried a competitors machine, which cleaned better and lasted longer but was more expensive. When it cleaned its last carpet, I returned to Bissell. I will now leave Bissell in the past and return to the competitor's product. It's more expensive, but a better value for the money.
May 20, 2013
Rated 1 out of 5 by TampaConsumer tools
Tools/suction do not work never have and service states they are no good?
I give this less than one star since tools are just as important for the steps and upholstery.
May 10, 2013
Rated 5 out of 5 by mes072767 The best money I ever spent!!!!
I have 5 children (4 with spouses), 12 grandchildren, and of course my little Mario. It is nice after a large family gathering I can pull out my ProHeat and take care of all the "little" messes. I don't have to spend my time during our gatherings worrying about the spills because I have reinforcement.
April 21, 2013
Rated 3 out of 5 by Octavia Wet Carpet
After using this machine four times now my carpet is soak and wet, it do not put up water as it should: however i have always use. I have always used Bissell products this is my first problem. Hopeful they will take it back and replace it.
April 14, 2013
Rated 1 out of 5 by IzzieDog Doesn't work for long
We used this product maybe ten times, and it broke. I do not recommend it.
April 12, 2013