My CleanAlong vacuum has dust blowing and is not suctioning as it has been. What is causing this?

Answer:    

-Make sure the dust bag is not full.

-Check the pre and post motor filters for debris. The pre-motor filter may be cleaned with warm water and mild soap. Make sure the filter is completely dry before reusing. The post motor filter cannot be hand washed.

-Check the motor duct for suction. This is located in the area where the dust bag is located.

-If there is no suction at the motor duct, we recommend taking your machine to a Bissell service center. To locate your nearest BISSELL Authorized Service Center, please go to www.bissell.com. Click on the Customer Support tab near the top of the homepage and enter your zip code in the Service Center locator box to perform your search.

-Remove the hose and check for debris in the suction opening.

-Make sure the door is latched shut.

-Re-attach the hose and check for suction at the end of the hose with the attachments and the power-head off.

-Check the variable suction control. This may need to be set higher.

-If the hose is clogged, work the clog by massaging the clogged area and /or gently twisting the hose where it’s clogged until the clog works itself free.

-If there is suction at the end of the hose with the cleaning tools off, the tool may need to be cleared of clogs.

-The power-head can be cleared by removing the access plate and brush.

-Check the extension wand for clogs. Clogs in the wand may be removed by pushing a broom stick through it.

If there is still no suction, please contact a local BISSELL Authorized service center for assistance. You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1.