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What is the warranty on my PowerClean® or Healthy Home Vacuum®, model 16N5?


BISSELL® supports the Healthy Home Vacuum ® and the PowerClean® (both model 16N5) with a five year warranty.  This warranty includes:  

  • Belt replacement
  • No charge work at a BISSELL Authorized Service Center for any repair other than general maintenance
  • Experienced BISSELL Consumer Service representatives for any troubleshooting or assistance you may need, available by phone at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET.

  Note: Any repairs done to the machine by someone other than a technician at a BISSELL Authorized Service Center voids the warranty.


You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/service-centers/ or by calling 1-800-237-7691, available 24 hours a day.

Located on the white label above, usually on the back of the machine.

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