My Steam Sponge™ is tripping circuit breakers. What should I do?
Answer: 1. Unplug the cord and check the length of the cord for damage. If the cord is damaged, please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!
2. Is the machine plugged into an extension cord? If so, try unplugging the extension cord and try the machine in another outlet.
3. Check the amp limit of your circuit breakers. If you’re using a 12 amp machine and the circuit breakers are 10 amps and already overloaded, the circuit may keep “tripping” if additional appliances are plugged into the same circuit. If nothing else is plugged into the circuit, there is a good chance it will not “trip.”