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Why is there steam coming from a hole in the side of Steam Mop™ Select?

Answer: 1. This hole is a pressure relief valve. The valve is designed to release steam if something is blocking the steam path inside the unit. This means there’s likely a clog somewhere. Let’s find it.

80K6 pressure valve

2. First, try removing the mop head and checking for steam at the spray tip. Take off the foot of the unit and aim the spray tip toward a sink or tub.  Please note:  do NOT put any body parts near the end of the unit when checking for steam. If there is steam at the spray tip, go on to step 3. If there’s no steam, unplug the mop and let it sit for at least 5 minutes to cool.  Clean the spray tip with a paper clip and try again. If that fails, at this point it might be best to take your steam mop to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/service-centers/ or by calling 1-800-237-7691, available 24 hours a day.

80K6 steam tank2

3. If there’s steam with the mop-head removed, the mop head is likely clogged. Try the steps below to unclog it.

a) Using a paper clip or tooth pick, clear out the four holes (pictured below) as well as the section that inserts into the upper part of the mop.

80K6 mop head 3

b) Pour white vinegar through the top of the mop head to clear the clog. Clear the vinegar out of the unit by running warm water through it.

c) Reattach the mop head to the unit and attempt to spray into the sink or tub to check for steam.  Note:  Do NOT put any body parts near the bottom of the mop when checking for steam.

If you’re still stuck, at this point it might be best to take your steam mop to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/service-centers/ or by calling 1-800-237-7691, available 24 hours a day.

 

Located on the white label above, usually on the back of the machine.
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