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My Steam Mop™ Select indicator light is not on or it's not turning green. What should I do?

Answer: First, check if the mop is plugged into a working outlet. The light should turn on immediately upon plugging the mop in. If the light doesn’t come on, please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!

Located on the white label above, usually on the back of the machine.
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