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My Total Floors® brush isn't rotating. What should I check?

Answer: Note:  Double check to make sure the brush belt switch is engaged & not disengaged.

Let’s turn the vacuum over to remove the access cover and check the brush and belt for damage.

61C5 belt

Make sure the brush is free of strings/hair and try turning it by hand (with the unit unplugged)

If the brush isn’t turning by hand freely or the belt is broken, here are quick links to order:

Brush: http://www.bissell.com/parts/?sc=part&productid=22523&partid=21148&cid=ccsocial

Belt: http://www.bissell.com/parts/?sc=part&productid=22523&partid=21981&cid=ccsocial

Still need help? Please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!

Located on the white label above, usually on the back of the machine.

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