My Symphony™ Vac & Steam, model 1132 series is streaking my floors. What could be causing this?
Answer: Letting the machine linger a second or two too long can leave a milky spot/streak on waxed floors - this may be removed with vinegar and water. DO NOT PUT VINEGAR OR ANY SOLUTIONS IN THE WATER TANK. The 15 - 20 second step in the User's guide is meant to sterilize the area being cleaned and is not necessary during normal use. You should only hold the trigger down long enough to wet the mop pad and should continue as necessary. You should not exceed 20 seconds of continually depressing the trigger. Allowing the machine to sit too long on a high gloss vinyl floor may melt the top layer.