FAQ Search

and/or go

My Big Green Complete® hose leaks at the connection at the machine; how can I fix this?

Answer: We’re sorry there is a leak with your machine. Please check out our easy tips for repair.

7700 leak

-Check the 2 small o-rings on the fitted end of the hose solution line also.

7700 o-rings

-Make sure the hose solution line is firmly locked into place; after firmly inserting the connection; turn to the right until it snaps into place.

7700 insert hose

Leaking Between Wand Pieces?

-Make sure the o-rings on wand sections are in place, and the wand sections are firmly pressed together.

7700 wand

Leaking from Bottom of the Tank?

-The red colored gasket must be on the bottom of tank. Check out the photo.

-Make sure to check the X-valve. If it’s stuck inward, press to release.

-Please tighten the cap too.

-Check both tanks for any leaks.

7700 gasket

-If all above steps check out, please contact one of our Authorized Service Centers for repair. Here is the link to find a location near you.  http://www.bissell.com/service-centers/?zip=Enter%20your%20zip%20code&distance=50


Located on the white label above, usually on the back of the machine.

Sign up for BISSELL Emails!

Get expert advice, time-saving tips & special offers.

New Subscriber? Sign up and receive 10% off your next bissell.com purchase!

Sign Up

It looks like that is an improperly formatted email address. Please try again.

Thank You For Signing Up!

Check your inbox for expert advice, time-saving
tips & special offers.

Home to a Deeper Clean®

Exclusive Offer for Email Subscribers! learn more


get free shipping on any order over $30!Learn More »