How can I get my Big Green Complete® to suction with the hard floor tool?
Answer: Let’s check out a few things for repair.
-Check for suction at motor duct gasket.
If no suction at the motor duct; the next step
would be taking your machine to a BISSELL
Authorized Service Center. Here is a link to
search for a location: http://www.bissell.com/service-centers/?zip=Enter%20your%20zip%20code&distance=50
-Remove the wands from the Grip Trigger handle and check for suction at handle.
-If there is suction, make sure there are no clogs in the wands, and all wand pieces are firmly pressed together.
-Check the position of the micro-fiber pad also; check out our photos.