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The height adjustment knob on my Pet Hair Eraser® is hard to turn. Any suggestions?

Answer: With the vacuum in a locked, upright position, tilt it back slightly so the unit is resting on the back wheels and the front is slightly raised off the floor. This will relieve the pressure against the base, making it much easier to turn the knob.

Located on the white label above, usually on the back of the machine.

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