My Pet Hair Eraser® is hard to push. What can I do?
Answer: Try adjusting the height of your vacuum by using the height adjustment knob in the middle of the base. A higher setting should help to ensure the brush rotates freely. If this doesn’t work, please take your vacuum to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/service-centers/ or by calling 1-800-237-7691, available 24 hours a day.