My model 16N5 PowerClean® or Healthy Home Vacuum® trips my circuit breaker. What can I do?
Answer: 1. First, check all filters on the machine to make sure they’re clean and no debris has built up. Buildup can make the motor overheat and thereby “trip” a breaker.
2. After unplugging the vacuum, check the length of the cord for damage. If there is, please take your vacuum to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/service-centers/ or by calling 1-800-237-7691, available 24 hours a day.
3. Is the machine plugged into an extension cord? If so, remove the extension cord and try the machine in another outlet.
4. Check the amp limit of your circuit breakers. If you’re using a 12 amp machine and the circuit breakers are 10 amps and already overloaded, the circuit may keep “tripping” if additional appliances are plugged into the same circuit. If nothing else is plugged into the circuit, there is a good chance it will not “trip.”
Still need help? Please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!