FAQ Search

and/or go

The water tank on my ProHeat 2X® isn't seated right. What should I check?

Answer: 1. First, double check that the tank lid is properly latched onto the tank.

2. Next, see if the rubber gasket on the bottom of the tank is facing out. If not, turn it around and reinsert.

Proheat 2x gasket positioning text


3. If red rubber auto-load gasket is missing, check to see if it’s stuck in the reservoir.

Still need help? Please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!

Located on the white label above, usually on the back of the machine.

Sign up for BISSELL Emails!

Get expert advice, time-saving tips & special offers.

New Subscriber? Sign up and receive 10% off your next bissell.com purchase!

Sign Up

It looks like that is an improperly formatted email address. Please try again.

Thank You For Signing Up!

Check your inbox for expert advice, time-saving
tips & special offers.

Home to a Deeper Clean®

Exclusive Offer for Email Subscribers! learn more


get free shipping on any order over $30!Learn More »