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The TurboBrush® in my ProHeat 2X® isn't turning or turns slowly. What can I do?

Answer: Since the TurboBrush ® is air-driven, a lack of suction may be the reason why it’s not spinning correctly (if there is not a problem with the TurboBrush itself).


  1. First, make sure the selection knob is turned to “Tools.”


  1. Then, check the tank-lid for clogs and clean as needed.

ProHeat 2x clear clog brush

  1. Next, rinse the TurboBrush under warm water and remove any debris from brush & nozzle.


  1. Finally, suction warm water from a sink to flush out the TurboBrush lines.



Still need help? Please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!

Located on the white label above, usually on the back of the machine.

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