The belt on my ProHeat 2X® just broke during my first use. Is there anything I can do?
Answer: If your ProHeat 2X® was just purchased and the belt broke when you first used it, please contact us at consumer care.
You can call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!