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My PowerFresh® Steam Mop is tripping my circuit breaker. What can I do?

Answer:
  1. First, check the amp limit of your circuit breakers.

  1. If you’re using a 12.5-amp machine, and the circuit breakers are 10-amps, your circuits may keep “tripping” if additional appliances are plugged into the same circuit.

  1. If nothing else is plugged into the circuit, there is a good chance it will not “trip.” Using the machine does not pose a safety concern; however, it may be an annoyance.

  1. We’ve done our homework and found that most homes contain 15-20 amp circuit breakers. If problems continue with your mop and the amperage of the circuit breakers have the standard 15-20 amp service rating, please contact us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!
Located on the white label above, usually on the back of the machine.
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