How do I turn my PowerFresh® Steam Mop on or off?
Answer: Your new Steam Mop doesn’t have a power button. The mop will turn on once it’s plugged in and will stay on until it’s unplugged. Use the Steam Level button to choose which level of steam you’d like to use. The Steam Level indicator light will blink blue upon turning on and stay a solid blue once the mop is ready to steam.
If your mop doesn’t turn on or can’t cycle through different steam levels, please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!