My Deep Cleaner appears to be leaving stripes on my carpet. What can I do?
Answer: We have found this can occur when overlap cleaning
is not performed; please see below for more details.
After deep cleaning, if you are seeing ‘stripes’, ‘lines,’
‘tire marks’ or ‘dirt marks’ in your carpet, we recommend
• After your carpet is fully dry from the initial cleaning,
and to prevent over-saturation, try cleaning in a ‘grid
pattern’ as referenced in your User Guide & in the image
• Ensure you are using small, overlapping strokes with your
• Or try cleaning in a ‘fan pattern’, ensuring you are using
small, overlapping strokes with your deep cleaner.
• Do not clean with long strokes, down the full length of a
room or hallway.
Example of ‘stripes’ or ‘lines’:
If you re-clean your carpeting using the methods above & are
still seeing lines or ‘stripes’ in your carpeting, please contact
BISSELL Consumer Care at 1-800-237-7691, Monday- Friday
8 a.m.-10 p.m., Saturday 9 a.m.- 8 p.m. or Sunday 10 a.m.- 7 p.m.
EST & a representative would gladly assist you.