FAQ Search

and/or go

My Carpet Cleaner appears to be leaving stripes on my carpet. What can I do?

Answer: We have found this can occur when overlap cleaning
is not performed; please see below for more details.

After carpet cleaning, if you are seeing ‘stripes’, ‘lines,’
‘tire marks’ or ‘dirt marks’ in your carpet, we recommend
the following:

• After your carpet is fully dry from the initial cleaning,
  and to prevent over-saturation, try cleaning in a ‘grid
  pattern’ as referenced in your User Guide & in the image

• Ensure you are using small, overlapping strokes with your
   carpet cleaner.

• Or try cleaning in a ‘fan pattern’, ensuring you are using
   small, overlapping strokes with your carpet cleaner.

• Do not clean with long strokes, down the full length of a
   room or hallway.

Grid Pattern                                  



Example of ‘stripes’ or ‘lines’:


If you re-clean your carpeting using the methods above & are
still seeing lines or ‘stripes’ in your carpeting, please contact
BISSELL Consumer Care at 1-800-237-7691, Monday- Friday
8 a.m.-10 p.m., Saturday 9 a.m.- 8 p.m. or Sunday 10 a.m.- 7 p.m.
EST & a representative would gladly assist you.

Located on the white label above, usually on the back of the machine.

Sign up for BISSELL Emails!

Get expert advice, time-saving tips & special offers.

New Subscriber? Sign up and receive 10% off your next bissell.com purchase!

Sign Up

It looks like that is an improperly formatted email address. Please try again.

Thank You For Signing Up!

Check your inbox for expert advice, time-saving
tips & special offers.

Home to a Deeper Clean®

Exclusive Offer for Email Subscribers! learn more


get free shipping on any order over $30!Learn More »