Do I call BISSELL® if I have my problems with my Febreze® filter or bag with my BISSELL vacuum?
Answer: BISSELL’s consumer service representatives are available to help answer all of your questions. Please contact us by email
http://www.bissell.com/email-us/ or call consumer services at 1-800-237-7691, Mon-Fri: 8am to 10pm ET, Sat: 9am to 8pm ET, Sun: 10am to 7pm ET.