Lift Off Floors and More - no power
Answer: Is the battery fully charged?
-Make sure the unit is in the “OFF” position before charging. Plug the unit into the wall outlet. The red indicator light will illuminate & remain on when plugged in. Charge the unit completely for 24 hours prior to first use.
When the unit is fully discharged, approximately 16 hours of charging is required for the battery to regain full capacity.
PLEASE NOTE: The adapter may become warm during charging- this is normal.
Is the power cord plugged firmly into the outlet?
1. Check for a blown household fuse or breaker.
2. Check to see if the charger is warm. If it is not, the charger needs to be replaced. To order the charger, please click on this link: http://www.bissell.com/parts/?sc=part&partid=29059&cid=ccsocial
Plug cord firmly into outlet.
If you continue to experience difficulty with your machine, please take your machine for inspection to a local Service Center. To locate a Service Center go to www.bissell.com under the Customer Support tab. Enter your zip code to perform the search.
If you would like assistance by phone, please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET. A representative will assist you.