Lift Off Steam Mop - leaks between tank and filter
Answer: If water is leaking, ensure it is not coming from the bottom of the filter.
1) Make sure the filter is in place.
2) Check the tank and cap insert for damage or if it’s misassembled. The cap on this model needs to be on tightly.
3) Check the tank and filter to ensure they are securely pushed onto the unit without gaps.
4) Check the filter for cracks or damage. A new filter if needed can be ordered at www.bissell.com.
If you need additional assistance, please call BISSELL Consumer Services at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET. A representative will assist you.