My Lift-Off® Deep Cleaner has no spray through hose but sprays to floor- what can I do?
Answer: We’re sorry you are experiencing no spray through the hose of your Lift-Off® Deep Cleaner. Please try these steps to remedy the issue.
A) Is the pod connected to the base of the machine? If the pod is connected to the base, the pod must be disconnected from the base to use the hose.
B) Remove the tool on the end of the hose and see if the hose will spray. If the hose sprays when the attachment, (for example the 3” tool), is not connected then the tool is clogged. Try cleaning out the spray tip on the tool with a paper clip. Tool may require replacement if cleaning it does not help. To replace the tool, please visit: http://www.bissell.com/lift-off-deep-cleaner/.
C) Stretch the hose out and give it a few light tugs to release any kinks in the internal water supply hose. Turn the pod on and try pumping the trigger for 1 minute to dislodge any debris in the lines. Please ensure the pod has been removed from the base of the machine before performing this step.
If you continue to experience no spray through your hose after performing these steps, please contact a BISSELL Authorized Service Center in your area. To locate a BISSELL Authorized Service Center, visit http://www.bissell.com/service-centers/. Enter you zip code in the Service Center box to perform the search.
For all other questions or concerns contact BISSELL Consumer Care at 1-800-237-7691, Monday- Friday 8 a.m.-10 p.m., Saturday 9 a.m.- 8 p.m. or Sunday 10 a.m.- 7 p.m. EST & a representative would gladly assist you.