My Lift-Off® Deep Cleaner will not spray- what can I do?
Answer: We’re sorry you are experiencing no spray with your Lift-Off®Deep Cleaner. Please try these steps to remedy the issue.
A) Check the trigger for tension. If there is no tension, a new handle will be needed. To order a new handle, please visit http://www.bissell.com/lift-off-deep-cleaner/ .
a.If the trigger has tension, try uninstalling and reattaching the handle to make sure it aligns with no visible gaps.
B) Is there water and solution in the clean tank?
a.Note the tank features fill instructions for clarity.
C) Is the clean tank seated properly on unit and the red rubber auto- load gasket in place correctly?
b.If the gasket is missing, check inside the pod for the missing gasket (with the water tank removed).
The gasket can be removed with a flathead screw driver by gently wiggling out of the base of the machine.
D) With water in clean water tank, hold the tank over the sink and press upward on the x-valve. Does tank release water?
If NO, replace cap and insert
If YES, x-valve releases water…proceedD) With water in clean water tank, hold the tank over the sink and press upward on the x-valve. Does tank release water? If NO, replace cap and insert If YES, x-valve releases water…proceed
E) Is the portable spot cleaner completely attached to the base of the machine correctly with no gaps? If the machine is picked up by the carry handle located on the pod, does the pod disconnect from the base without stepping on the release pedal? Or are there gaps between the pod and base of the machine?
F) Check to see if there is spray through the hose:
NOTE: Please remove pod from base first.
If YES, machine sprays thru hose –
•Pump is good, proceed to next step to check for spray to floor.
If NO spray thru hose –
•Remove the tool on the end of the hose and see if hose will spray. If the hose sprays when the attachment is not connected, then the tool is clogged. Try cleaning out the spray-tip on the tool with a paper clip. The tool may require replacement if it continues to not spray once cleaned. Please visit http://www.bissell.com/lift-off-deep-cleaner/ to order a new tool.
•Stretch the hose out and give it a few light tugs to release any kinks in the internal water supply hose. Please disconnect the pod from base to follow this step.
•If still no spray through the hose…please take your machine to a BISSELL Authorized Service Center to have it inspected by a technician. To locate a service center in your area, please visit: http://www.bissell.com/service-centers/
•If unit begins spraying through hose, see next step for checking spray to floor.
G) Check to see if solution filter is clogged:
a.Step on release pedal and remove pod.
b.Unscrew red solution filter cap on the base of the machine by inserting a coin or flathead screwdriver into the slot on the top.
c.Remove the white filter by lifting out by the post and rinse under water to clean.
Ensure white filter is not dropped down garbage disposal while cleaning.
d.Replace the white filter back into the machine- making sure the filter is seated properly into the base before the red solution filter cap is inserted and tightened.
e.Insert red cap and tighten by turning clockwise.
H) Check & clean spray tips for debris/clogs:
a.Step on the release pedal and remove the pod.
b.Press on the easy to remove spray tips tab to lift them out.
c.Once the spray tips are lifted out, they may be brushed with an old toothbrush, soaked in warm water or rinsed in warm water to remove the debris/clog.
d.Replace the spray tips back into the base by reversing the steps. They will hear them ‘click’ into place when they are snapped in properly.
If you continue to experience no spray after performing these steps, please contact a BISSELL Authorized Service Center in your area. To locate a BISSELL Authorized Service Center, visit http://www.bissell.com/service-centers/. Enter you zip code in the Service Center box to perform the search.
For all other questions or concerns contact BISSELL Consumer Care at 1-800-237-7691, Monday- Friday 8 a.m.-10 p.m., Saturday 9 a.m.- 8 p.m. or Sunday 10 a.m.- 7 p.m. EST & a representative would gladly assist you.