What is the image code and where do I find it?

Answer: The image code is the serial number of your machine. This is located on a label on the back or bottom of the machine next to the model number. If you are unable to find the serial number, please call BISSELL Consumer Services at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET. A representative will gladly assist you.