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My vacuum has dust blowing up through the lower hose while I am using the attachment hose. What is causing this?

Answer: If dust is blowing up the lower hose, please try the following:

 - Thoroughly vacuum the area where the machine is sitting. The brush will contunue to rotate when you are using the attachment hose. This brush rotation will cause debris to move up through the lower hose.

- Make sure the height adjustment is on the highest setting.

If you continue to experience difficulty with this, please take your machine for inspection to a local BISSELL Authorized Service Center. Go to www.bissell.com under the Customer Support tab. Enter your zip code to perform the search.

Located on the white label above, usually on the back of the machine.
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